Proven leader with a track record of enhancing team performance and workplace safety at Columbia Association. Skilled in staff training, problem-solving, and maintaining high safety standards. Demonstrates exceptional organizational skills and a commitment to excellence in customer service. Achieved significant improvements in employee morale and operational efficiency through innovative training programs and effective conflict resolution.
Experienced with developing and implementing engaging activities for children. Utilizes effective communication skills to interact with both children and parents, ensuring safe and enjoyable environment. Knowledge of child development principles and strong understanding of safety protocols.
Collaborated with managers in a separate facility during a time in which we had no manager in the current space to effectively host a multiple events and programs for the children then with those actions I was promoted to a Shift Coordinator role.