Kenya Baccus
Kenya B Cleaning services
DAYTON,OH
Summary
Compassionate Home Health Aide with extensive experience at Prince Health Care, skilled in patient care and vital signs monitoring. Proven ability to enhance patient independence and well-being through personalized care plans and emotional support. Recognized for effectively managing complex wound care and fostering strong communication with families to ensure optimal health outcomes.
Overview
4
4
years of professional experience
Work History
Home Health Aide
Prince Health Care
08.2019 - 03.2022
- Assisted patients with daily living activities, ensuring comfort and dignity.
- Monitored vital signs and reported changes to healthcare team.
- Administered prescribed medications and maintained accurate records.
- Developed care plans in collaboration with families and healthcare professionals.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
- Developed individual care plans for clients based on specific needs.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Scheduled and coordinated medical appointments.
- Improved patients' comfort with massage and application of topical treatments.
- Researched and recommended community resources to meet clients' needs.
Banquet Server
LGC Hospitality
06.2018 - 09.2019
- Delivered exceptional service to guests during high-volume events, ensuring satisfaction and repeat business.
- Collaborated with kitchen staff to coordinate timely food service and presentation for banquet functions.
- Maintained cleanliness and organization of dining areas, adhering to health and safety standards consistently.
- Assisted in training new staff on service protocols and best practices for effective event execution.
- Managed inventory of tableware and supplies, ensuring adequate stock levels for seamless operations.
- Adapted quickly to dynamic event needs, enhancing guest experience through proactive problem-solving.
- Oversaw setup and breakdown of banquet spaces, optimizing workflow efficiency during events.
- Implemented process improvements that enhanced service speed and reduced wait times for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
- Provided friendly, courteous service to create memorable moments for guests.
- Worked with banquet manager to coordinate event set up and schedule.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Arranged linens and table settings according to seating plan and event theme.
- Enhanced customer satisfaction by providing efficient and friendly service during banquet events.
- Answered guest questions about event plans and food service choices.
- Responded to guest inquiries and requests promptly and courteously.
- Ensured timely food delivery by effectively communicating with kitchen staff and coordinating efforts.
- Increased overall event success by anticipating guests'' needs and promptly addressing requests or concerns.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Handled food and beverage orders for up to [Number] guests, delivering prompt and friendly service.
- Adapted to last-minute changes in event schedules or requirements, effectively modifying plans and maintaining service quality without any negative impact on guest experience.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Contributed to positive guest feedback by consistently delivering high-quality service in a professional manner.
- Supported event coordinators by actively participating in pre-event meetings, discussing setup requirements, and establishing clear communication channels.
- Delivered outstanding service even during peak hours or challenging circumstances, receiving commendations from both clients and supervisors alike.
- Received praise from management for consistently exhibiting a positive attitude towards work responsibilities despite long shifts or demanding schedules often associated with the industry.
- Adhered to safety protocols during food handling processes, minimizing risk of contamination or illness for guests.
- Provided exceptional assistance in training new banquet servers, sharing valuable industry knowledge and best practices for efficient service delivery.
- Efficiently resolved guest complaints using excellent problem-solving skills resulting in satisfied customers who continued attending future events at the venue.
- Upheld high standards of hygiene and cleanliness in all service areas, preventing potential health issues.
- Facilitated seamless communication between event planners and catering team, ensuring all needs were met.
- Elevated guest dining experience, recommending beverage pairings based on menu selections.
- Contributed to achieving high customer satisfaction scores through prompt and courteous service.
- Enhanced table presentation, arranging settings in alignment with event themes and specifications.
- Assisted in post-event breakdown and cleanup, ensuring venues were promptly returned to their original state.
- Enhanced event efficiency by setting up banquet halls according to precise event specifications.
- Optimized inventory management, reducing waste by accurately tracking and reporting usage of supplies.
- Streamlined banquet setup processes, reducing preparation time for events.
- Improved service delivery, swiftly adapting setups for special requests or last-minute changes from event planners.
- Increased guest satisfaction, professionally addressing and resolving any service-related issues swiftly.
- Minimized service disruptions, quickly addressing and correcting any setup or service errors.
- Supported successful execution of themed events, customizing service approach to match event style.
- Fostered positive dining atmosphere, engaging with guests to enhance their event experience.
- Contributed to memorable wedding receptions, attentively serving bridal parties and guests with personalized care.
- Ensured safety protocols were strictly followed, minimizing accidents during events.
- Maintained cleanliness and organization of service area, ensuring welcoming environment for guests.
- Collaborated effectively with kitchen staff to ensure timely delivery of courses to guests.
- Bolstered team morale and efficiency by assisting in training new banquet servers, sharing best practices and tips.
- Delivered exceptional guest experiences with attentive table service during large-scale events.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Inspected dishes and utensils for cleanliness.
- Served meals to customers according to established guidelines.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Maintained clean and safe work environment.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Asked diners about meals to assess satisfaction and collect vital feedback to improve operations.
- Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Assisted customers in selecting menu items, answering questions and providing general information.
- Replenished condiments and other supplies at tables and service bars.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Assessed meal preparation to check creation of special orders and cooking procedures.
- Increased sales significantly by upselling higher-end products to customers.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Processed customer payments to accurately record transactions.
Education
Construction - Brick Layer
Black Well
Wisconsin01-1993
Skills
- Patient care
- Meal preparation
- Personal hygiene assistance
- Feeding assistance
- Vital signs monitoring
- Bathing assistance
- Housekeeping
- Dressing assistance
- Light housekeeping
- Care plan management
- Wound care
- Interpersonal communication
- Patient transport
- Care plan adherence
- Medication administration
- Physical therapy support
- Progress documentation
- Patient education
- Safety procedures
- Emotional support
- Transportation assistance
- Bedside care
- Pain management
- Infection control
- Care plan implementation
- Spiritual support and companionship
- Personal care services
- Community activities
- Compassionate client care
- Case management experience
- Quality program protocols
- Dementia support
- Ambulation techniques
- Catheter care assistance
- Patient lifting techniques
- Nutritional meal preparation
- Mobility activities
- Clinical documentation and reporting
- Client safety and first aid
- Exercise program support
- Psychological support
- Toileting assistance
- Elder care
- Basic housekeeping
- Activities of daily living (adls)
- Special needs care
- Bathing support
- Emotional support and companionship
- Personal care aide
- Documentation and reporting
- Daily charting
- Home health aide (HHA)
- Dementia care
- Home health aide
- Appointment scheduling
- Home care aide
- Home care aide (HCA)
- Family support and instruction
- Data entry
- Condition assessment
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Additional Information
I have been working in the cleaning field for over 15 years i have experience in commercial and residential cleaning. I also have good eye for detail and a desire to perfect everything I do, no job to big no job too small eager to get the job done.
Timeline
Home Health Aide
Prince Health Care
08.2019 - 03.2022
Banquet Server
LGC Hospitality
06.2018 - 09.2019
Construction - Brick Layer
Black Well