Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Cooper

Summary

Experienced research data analyst specializing in laboratory processes, science, and clinical trials with over 7 years of proven success. Results-oriented professional skilled in supporting team operations, administrative tasks, conflict resolution, and project coordination. Recognized for collaborative approach, adaptability, and track record of achieving outcomes. Dependable, flexible, with strong communication and problem-solving skills to drive success in any environment.

Overview

23
23
years of professional experience

Work History

Sample Management Team Support Specialist/Research Data Analyst

Corteva Agriscience (Contract)
02.2023 - Current
  • Handled study requests; tracked samples in LIMS
  • Managed receipt, labeling, and disposal of lab materials
  • Entered data to support lab updates and GMP standards
  • Prepared mobile phases, diluents, and standards
  • Supported instrumentation and daily lab tasks
  • QC'd documents and ensured data accuracy
  • Submitted PARs and digitized sample records
  • Used FACTS/Compound Utilities for material data
  • Performed technical tasks per SOPs
  • Led team meetings to align workflows
  • Created training tools for new staff

Clinical Laboratory Technician

LabCorp Drug Development
09.2017 - 02.2023
  • Assessed specimen acceptability per guidelines
  • Performed routine and advanced lab procedures (SOPs)
  • Operated and troubleshot lab instruments
  • Made technical decisions in testing and problem-solving
  • Prepared, tested, and evaluated reagents and controls
  • Supported drug delivery R&D testing for packaging systems
  • Recorded data in lab notebooks and LEMS (GMP-compliant)
  • Executed mechanical tests on closures and shipping systems
  • Trained staff on Zacavor system; resolved lab issues
  • Planned and managed clinical trials
  • Conducted lab tests for clinical studies
  • Maintained lab equipment and followed safety standards

Kit Production Manager

Covance Laboratory
05.2014 - 09.2017
  • Created and delivered tailored training materials
  • Led learning initiatives across production teams
  • Researched, resolved issues, and improved workflows
  • Analyzed data to identify training needs
  • Maintained communication with key stakeholders
  • Applied critical thinking to enhance training and processes
  • Edited manuscripts for clarity and consistency
  • Streamlined workflows to reduce downtime
  • Mentored staff on lab operations and safety

Clinical Trial Project Management Assistant-Oncology

Eli Lilly & Company
07.2013 - 05.2014
  • Provide technical and project support to Clinical Trial Project Managers and Clinical Development leadership.
  • Plan, execute, and manage clinical trials efficiently and effectively.
  • Maintaining communication and addressing questions that arise across the various stakeholders.
  • Coordinated project schedules, ensuring alignment with timelines and deliverables.
  • Assisted in resource allocation, optimizing team productivity across multiple projects.

Global Customer Service Representative

Eli Lilly & Company
06.2002 - 07.2013
  • Answered global switchboard from doctors, pharmacist, executives, business partners, and employee.
  • Answered alarms and investigate disturbances.
  • Monitor entrance and departure of employees and visitors to guard against theft.
  • Draft reports of daily activities and irregularities, such as equipment or property damage, theft presence of unauthorized persons, or unusual occurrences.
  • Follow proper phone techniques and support employee confidentiality.
  • Resolved customer inquiries efficiently using CRM systems to enhance satisfaction and loyalty.
  • Collaborated with cross-functional teams to improve service delivery processes and operational workflows.

Education

Bachelor of Science - Business Science Management

University of Phoenix
Phoenix, AZ
05.2011

Associate of Science - Healthcare Management

University of Phoenix
Phoenix, AZ
04.2008

Skills

  • Data Analysis & Visualization
  • LIMS & Lab Software Proficiency
  • GMP/GLP Compliance
  • Statistical Analysis
  • SQL & Database Management
  • Laboratory Equipment Handling
  • Sample Tracking & Documentation
  • SOP Adherence
  • Quality Control & Data Integrity
  • Critical Thinking
  • Team Collaboration
  • Time Management
  • Effective communication
  • Multitasking Abilities
  • Microsoft windows and office
  • Attention to detail
  • Staff education and training
  • Meeting facilitation
  • Stakeholder management
  • Data entry
  • Remote technical support
  • Adaptive learning

Timeline

Sample Management Team Support Specialist/Research Data Analyst

Corteva Agriscience (Contract)
02.2023 - Current

Clinical Laboratory Technician

LabCorp Drug Development
09.2017 - 02.2023

Kit Production Manager

Covance Laboratory
05.2014 - 09.2017

Clinical Trial Project Management Assistant-Oncology

Eli Lilly & Company
07.2013 - 05.2014

Global Customer Service Representative

Eli Lilly & Company
06.2002 - 07.2013

Associate of Science - Healthcare Management

University of Phoenix

Bachelor of Science - Business Science Management

University of Phoenix