Kenya Brown-Ridley

Program & Administrative Support Coordinator
Mentorship Program – [BeYOUtiful]

• Coordinated scheduling for mentorship sessions, workshops, and special events within a dance-focused program.
• Maintained organized records, updated participant databases, and managed calendars.
• Provided administrative support including processing forms, tracking expenses, and overseeing office supply needs.
• Served as main point of contact for mentors, mentees, and staff, ensuring smooth communication and timely responses.
• Collaborated with marketing to create promotional content and support outreach to the dance community.

What I do:

• Welcome Clients: Greet clients at class with warmth and energy-make them feel seen and celebrated.
• Sell Memberships: Share the perks of our stress-free memberships and help clients choose the best fit for their goals.
• Onboard New Members: Guide new members through getting started so they feel confident and connected.
• Create Social Content: Capture fun, authentic moments during class for our social media.
• Build Community: Form real connections and help create a supportive, inclusive vibe at every class.

What I bring:

• Confidence & Charisma: I'm outgoing, persuasive, and love connecting with people.
• Sales or Customer Service Skills: Prior experience is a plus, but passion for people matters most. I'm very passionate about the affect DivaDance has on clients.
• Strong Communication: I'm friendly, articulate, and easy to talk to.
• Tech-Savvy: Comfortable using a tablet or iPad during classes.
• Social Butterfly Energy: I thrive in social settings and love hyping people up. A skill I had to learn.

Perks & Benefits:

• Empowering Vibes: Be part of a diverse, body-positive, and fun-loving team.
• Make a Difference: Help clients feel confident, strong, and supported.

Under the supervision of the TN CEO

Responsibilities:

• Managed internal office communications, scheduled appointments, and provided front-desk support including greeting visitors and directing calls.
• Coordinated meetings and travel arrangements; prepared agendas and organized logistics.
• Handled routine clerical tasks: drafted correspondence, processed mail, maintained files, and managed supply inventory.
• Ensured office cleanliness, equipment maintenance, and safety compliance (e.g., monthly fire drills, checklists).
• Supported staff by completing authorizations and issuing employee badges.
• Maintained a professional, client-centered environment through responsive and organized administrative support.

Tasks:

• Assisted medical staff with updating diagnostic codes for insurance
• Provided additional support for DCS and clients, through confirming insurance providers