Kenya Burgess
Washington,DC
Summary
Forward-thinking professional adept at collaborating with and providing strong organizational and stellar administrative support to executive teams.
Proven track record in office management, support staff supervision, and event planning. Strong research abilities managing busy schedules, organizing projects, and providing skilled and prioritized tasks with professionalism and sound judgment.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Director of Human Resources
Statesmen College Preparatory Academy for Boys
Washington, DC
06.2023 - Current
- Analyzes, develops and implements human resources, policies and procedures to ensure compliance with federal and state regulations.
- Facilitates employee relations and counseling to resolve workplace issues in a timely manner.
- Serves as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Perform staffing duties, including dealing with understaffing, refereeing disputes and restorative conversations, termination, and administering disciplinary procedures like Performance Improvement Plans
- Supervises employee benefits such as health, dental and vision benefits, 401(k) retirement plans, and leave policies.
- Oversees accurate maintenance of employee records in accordance with legal requirements and company policy.
- Directs interview and onboarding process for new and returning employees, including orientation, paperwork completion, benefit enrollment assistance, technology set up and placement.
- Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
- Facilitates guidance on labor law issues related to disciplinary actions, terminations, grievances, and complaints handling processes.
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- Analyzes statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
- Collaborates with outside vendors or service providers regarding specific HR services such as fingerprints, background checks or drug testing.
- Investigates complaints brought forward by employees concerning discrimination or unfair treatment.
- Evaluates requests submitted by employees for leaves of absence due to illness or personal matters.
- Develops and maintains training materials and benefits packets for new hires.
- Posts job announcements and pre-screen applicants to candidates for available positions.
- Manages day-to-day operations of a staff of 70 in multiple departments.
- Implements systems for monitoring employee attendance, scheduling, and payroll.
- Maintains records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism.
- Prepare and follow budgets for personnel operations.
- Conducts exit interviews.
Executive Assistant to the CEO and Co-Founder
Statesmen College Preparatory Academy for Boys
District Of Columbia
07.2022 - 06.2023
- Assisted the CEO, Co-Founder, and Principal with administrative tasks such as scheduling, travel arrangements and expense reports.
- Maintained a calendar of appointments, ensuring that all commitments were met on time.
- Organized meetings and conference calls to ensure all necessary materials were prepared in advance.
- Coordinated executive communications, including taking calls, responding to emails, interfacing with clients, and managed special projects in a timely manner.
- Drafted official correspondence on behalf of the executive team in accordance with company policies.
- Organized events hosted by the CEO, including planning logistics and coordinating catering services.
- Ensured that information was kept secure at all times and protected business operations by keeping sensitive information confidential, according to corporate policies.
- Coordinated meeting and work schedules for staff teams and executives.
- Reviewed incoming reports, applications and memos to determine workplace priorities.
- Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
- Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
- Crafted and circulated agendas for executive meetings to department heads
- Prepared invoices and drafted memos for executives.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
- Organized and managed complex calendar of appointments, meetings, and travel arrangements for executive team.
- Coordinated with internal departments on a regular basis to ensure efficient functioning of day-to-day operations.
Recruiter/Client Services and Business Development Manager
Robert Half
El Segundo, CA
11.2016 - 05.2020
- Specialized in placing temp and temp-to-hire talent in the Administrative, Creative, and HR sector.
- Gathered information to understand unique needs and corporate cultures of the businesses served.
- Carefully selected professionals with skill sets, work styles, and career goals that aligned with clients' business objectives.
- Worked with potential candidates to provide job opportunities and assist in next career move, providing step by step guidance through the entire process from screening, interviewing, issuing skill assessments, and negotiating final job offers.
- Ensured talent was being placed in positions that worked for both candidate and client from an experience and workplace culture.
- Developed and expanded client base through marketing firm services for temporary and temporary-to-full time staffing solutions.
- Managed leads and existing client records through Salesforce and our proprietary CRM.
- Participated in local trade associations and networking events to increase OfficeTeam's presence from a candidate and client perspective in the local business community.
- Ensured the timely and successful delivery of solutions for clients according to channel needs and objectives to grow sales and meet margin requirements.
- Assisted senior management in developing long-term plans for acquiring new clients.
Sales and Digital Marketing Manager
COIN 1804
Los Angeles, CA
08.2015 - 05.2016
- Created sales and marketing plans and identified profitable new alternative distribution points.
- Communicated with COIN 1804 sales representatives nationwide.
- Led the development and launch of marketing programs and strategic sales activities.
- Responsible for all aspects of sales to customers and for expanding the customer base within the U.S Territory.
- Produced various template designs, email campaigns and online advertising flyers for clients.
- Implemented a fully functional business e-commerce platform.
- Contacted modeling agencies, controlled castings and photoshoots for advertisement and marketing purposes.
- Photographed for COIN 1804 photoshoots.
- Orchestrated event planing, travel arrangements and participated in district sales events as well as regional and national distributor trade shows.
Production Coordinator, Content- Promos & PSAs
NBA - NATIONAL BASKETBALL ASSOCIATION
Secaucus, NJ
- Supported the Promos and PSAs department with every day timeline, NBA content and production management across, television, online and radio broadcasting outlets.
- Liaison between partnering agencies and internal teams to ensure inquiries, footage pulls, edits, creatives, spots, and other assets were produced and delivered on time and accurately.
- Managed schedules, meetings, travel expenses, and other administrative responsibilities.
- Assisted in organizing interviews and videoshoots.
- Created call sheets, booked talent, locations and prepared sites and sets for shooting.
- Set up weekly production meetings and calls.
- Coordinated with finance to facilitate execution and payment of talent contracts.
Account Manager/Campaign Coordinator
Bridge Marketing
Fort Lee, NJ
- Strategically analyzed and developed media plans for clients, ensuring that both email and multi-channel campaigns were successfully fulfilled.
- Managed multiple accounts and communicated directly with clients on custom ad implementation and optimization, including data analysis, data prep, creative production, planning strategies, content output, campaign optimizations, performance analysis and detailed reporting.
- Provided advertising and marketing solutions that targeted audiences at both a hyper local and nationwide level across email, mobile, desktop, and social platforms.
- Successfully orchestrated a ninety-campaign day, which led to being recognized as a top performer amongst peers.
Education
Bachelor of Arts - Digital Media
Temple University
Philadelphia, PA06.2012
Skills
- Talent Acquisition
- Employee Onboarding and Training
- Employee Compensation and Benefits Program Administration
- Safety Compliance
- Conducting Exit Interviews
- Company Compliance
- Local, State, and Federal Regulations
- Business Operations
- Record Verification Expertise
- Records Management
- Benefits Administration
- HR Policy Development
- Skilled in Salesforce
- Labor agreements
- Strategy Development
- Recruitment Strategies
- Compliance Management
- Skilled in Outlook and Gmail
- Payroll Coordination
- Database Management
- Staff Management
- Document handling
- Office Management
- Administrative support specialist
- Document Preparation
- Legal administrative support
- Policy Enforcement
- Executive Support
- Travel Coordination
Certification
- Certificationn Credits: PHR - HRCI Institute
- Certification Credits - SHRM
- Continuing Education Credits: HR Personnel - Pryor
- Mandated Reporter
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Director of Human Resources
Statesmen College Preparatory Academy for Boys
06.2023 - Current
Executive Assistant to the CEO and Co-Founder
Statesmen College Preparatory Academy for Boys
07.2022 - 06.2023
Recruiter/Client Services and Business Development Manager
Robert Half
11.2016 - 05.2020
Sales and Digital Marketing Manager
COIN 1804
08.2015 - 05.2016
Production Coordinator, Content- Promos & PSAs
NBA - NATIONAL BASKETBALL ASSOCIATION
Account Manager/Campaign Coordinator
Bridge Marketing
- Certificationn Credits: PHR - HRCI Institute
- Certification Credits - SHRM
- Continuing Education Credits: HR Personnel - Pryor
- Mandated Reporter
Bachelor of Arts - Digital Media
Temple University
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