Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenya Claude

East Haven,CT

Summary

Dynamic and adaptable professional with a solid background in diverse industries, bringing a wealth of experience in leadership, communication, and customer service. Proven track record of delivering results through strategic planning, effective problem solving, and a commitment to excellence. Skilled at managing multiple priorities, fostering a collaborative environment, and delivering exceptional service. Known for a proactive approach, strong work ethic, and the ability to thrive in a fast-paced, ever-changing environment.

Overview

7
7
years of professional experience

Work History

English Teacher

Kids & Us
02.2022 - 07.2024
  • Develop and implement engaging lesson plans that adhere to curriculum standards.
  • Teach English language skills, including reading, writing, speaking, and listening, to students of various proficiency levels.
  • Taught 20 plus students each class
  • Adapt teaching methods and instructional materials to meet students' varying needs and interests.
  • Prepared comprehensive English curriculum for multiple classes.

Insurance Agency Manager

Farmers Insurance Agency
11.2019 - 11.2021
  • Lead, mentor, and managed team of insurance agents and administrative staff.
  • Develop and implement strategies to achieve agency sales targets and business goals.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Verified data files prior to entry to maintain high data accuracy.

Retail Sales Associate

Denali
05.2017 - 08.2019
  • Greet and engage customers in friendly and professional manner.
  • Assist customers in selecting outdoor gear and technology products that meet their needs and preferences.
  • Maintain in-depth knowledge of store's inventory, including outdoor gear, apparel, and tech gadgets.
  • Upsell and cross-sell products to maximize sales opportunities.

Education

Bachelor of Science - Environmental Science

Southern Connecticut State University
New Haven, CT
05.2026

Skills

  • Strong written and verbal communication abilities
  • Strong attention to detail and accuracy
  • Excellent organizational skills
  • Proficiency with communication tools
  • Ability to prioritize tasks
  • Proven ability to meet deadlines and manage time efficiently
  • Cross-selling abilities
  • Sales management
  • Basic programming knowledge
  • Data Entry

Languages

English
Native or Bilingual
French
Professional Working

Timeline

English Teacher

Kids & Us
02.2022 - 07.2024

Insurance Agency Manager

Farmers Insurance Agency
11.2019 - 11.2021

Retail Sales Associate

Denali
05.2017 - 08.2019

Bachelor of Science - Environmental Science

Southern Connecticut State University

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Kenya Claude