Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenya Craddock

Cincinnati

Summary

Experienced Housekeeping Aide with a proactive approach to cleanliness and customer service in hospitality settings. Proficient in medical assistant tasks , room preparations, and sanitization procedures. Known for exceptional problem-solving skills and unwavering dedication to improving guest satisfaction.

Overview

10
10
years of professional experience

Work History

Housekeeping Aide

The Christ Hospital Health Network
01.2022 - Current
  • Changed bed linens and collected soiled linens for cleaning.
  • Prepared rooms with top-notch standards every time.
  • Removed soiled sheets, washcloths and towels.
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.

Dietary Aide/Laundry Aide

Hyde Park Health Center
11.2021 - 12.2022
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Provided exceptional customer service with prompt response times to inquiries regarding laundry status or special requests.
  • Operated laundry equipment and loaded machines, paying careful attention to capacity restrictions.

Clothing Line Hanging

Airmark
06.2022 - 11.2022
  • Provided support to other store departments as needed by performing tasks such as cashiering, folding garments, or assisting with fitting room management during periods of high customer volume.

Cashier/Server

The Echo Resturant
05.2019 - 10.2021
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.

Assistant Manager

Coldstone Creamy
04.2015 - 04.2018
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Education

Certified Medical Assistant -

The Christ College of Nursing
Cincinnati, OH

No Degree - Medical Assisant

The Christ College
Cincinnati, OH
12-2025

High School Diploma -

Newport High School
Newport, KY
06-2018

Skills

  • Customer Service
  • Phlebotomy for Laboratory Testing
  • Supporting Physical Examinations
  • Sanitation Management
  • Customer service-focused
  • Cleaning and Sanitization Methods
  • Taking vital signs (blood pressure, temperature, heart rate)
  • Effective Team Collaboration
  • Critical Thinking
  • Problem-solving abilities
  • Injection Administration
  • HIPAA Compliance
  • Certified in CPR
  • Experienced in Medical Vocabulary
  • Performing basic medical tests (eg, EKGs)

Timeline

Clothing Line Hanging

Airmark
06.2022 - 11.2022

Housekeeping Aide

The Christ Hospital Health Network
01.2022 - Current

Dietary Aide/Laundry Aide

Hyde Park Health Center
11.2021 - 12.2022

Cashier/Server

The Echo Resturant
05.2019 - 10.2021

Assistant Manager

Coldstone Creamy
04.2015 - 04.2018

High School Diploma -

Newport High School

Certified Medical Assistant -

The Christ College of Nursing

No Degree - Medical Assisant

The Christ College
Kenya Craddock