Kenya Deniz
Astoria,NY
Summary
I am a confident individual with experience in retail sales, food services, waitressing, and travel. I’m able to work in any kind of environment.
Overview
3
3
years of professional experience
Work History
Travel Agent Assistant
Latifa Travel & Tours
305 E 47th St 10 FLOOR, New York, NY 10017
03.2022 - Current
- Streamlined booking processes for improved efficiency and reduced wait times for clients.
- Managed client inquiries promptly and efficiently, resolving issues quickly to maintain high levels of satisfaction.
- Educated clients on important pre-travel information such as passport requirements, visa regulations, local customs, and health advisories.
Waitress
New York Bakery Cafe
32-06 30th Ave, Queens Ny, 11102
01.2024 - 05.2024
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
Sales Associate
Cloud Zone Hookah
539 Nostrand Ave, Brooklyn Ny, 11216
09.2023 - 05.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Juice Barista
Ibiza Juice Bar
32-04 30th Ave, Queens Ny, 11102
06.2021 - 08.2022
- Showcased a strong work ethic by consistently arriving punctually for shifts and maintaining a positive attitude throughout all interactions with colleagues and patrons.
- Stayed informed on industry trends like popular superfood ingredients or emerging flavors to add value to conversations with patrons interested in expanding their palate or trying something new.
- Participated actively in weekly staff meetings to discuss ways of improving operations, contributing ideas that led to increased efficiency or improved customer satisfaction.
- Contributed to team success by effectively collaborating with coworkers during busy periods, ensuring smooth operations and reduced wait times for customers.
Retail Sales Associate
American Eagle Outfitters, Inc
442 Fulton St, Brooklyn, 1102
10.2021 - 12.2021
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
Education
Bachelor Of Liberal Arts - Psychology
Borough of Manhattan Community College of The City University of New York
199 Chambers St, New York, New York, 10007Skills
- Cultural Awareness
- Airline regulations
- Customer service focus
- Strong Organization
- Foreign language skills
- Retail Sales
- Client Relations
- Marketing
Languages
Arabic
Native or Bilingual
French
Elementary
Timeline
Waitress
New York Bakery Cafe
01.2024 - 05.2024
Sales Associate
Cloud Zone Hookah
09.2023 - 05.2024
Travel Agent Assistant
Latifa Travel & Tours
03.2022 - Current
Retail Sales Associate
American Eagle Outfitters, Inc
10.2021 - 12.2021
Juice Barista
Ibiza Juice Bar
06.2021 - 08.2022
Bachelor Of Liberal Arts - Psychology
Borough of Manhattan Community College of The City University of New York