Kenya Epps
Huntsville,AL
Summary
Accomplished Program Coordinator and Team Lead offering experience implementing new and innovative programs aimed at meeting the needs of the consumer. Highly skilled at building lasting relationships with program participants and business executives.
Overview
28
28
years of professional experience
Work History
Field Staff Team Leader
Lincoln Village Ministry
05.2021 - Current
- Developed highly empathetic resident relationships and earned reputation for exceeding service standard goals.
- Provided backup support for organizational leadership.
- Maintained up-to-date knowledge of resource and service changes.
- Collaborated with staff members to enhance participant experience and exceed team goals through effective resident satisfaction rates.
- Exhibited high energy and professionalism when dealing with participants and staff.
Program Coordinator
Village of Promise
10.2018 - Current
- Designed program implementation and maintenance plan.
- Developed partnerships with parents, businesses and organizations to build awareness, increase support and share resources.
- Scheduled educational activities, faculty lectures and departmental events to drive mission and values of institution.
- Planned, administered and controlled budgets and produced financial reports.
- Checked on instructor lessons and communication in order to assess quality of education and assistance offered to families.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Cultivated interpersonal skills by building positive relationships with others.
Project Director
Children Defense Fund Freedom School
05.2018 - Current
- Oversaw business operations and produced updated status reports outlining each project to meet milestones.
- Monitored project and program quality to meet company expectations.
- Sourced, vetted and managed speakers and resources needed to accomplish project goals.
Lead Coordinator
Family Connections and Infant University
08.2017 - 05.2018
- Hired, managed, developed and trained staff, established and monitored goals.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Conducted ongoing reviews of program financial systems to assess cost control measures.
- Oversaw scheduling and itinerary coordination for both clients and personnel.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
Site Coordinator
Children Defense Fund Freedom Schools
05.2017 - 07.2017
- Scheduled staff and volunteers to cover all necessary duties during planned events.
- Recruited volunteers to assist with fundraising and community outreach.
- Supported senior leadership by developing status reports on activities related to planning, scheduling, cancellation, inquiries, resourcing, risk mitigation, and proposal development for various events.
- Negotiated contracts with venues, vendors and suppliers to obtain best rates and services.
- Developed creative themes for events and created related activities to engage attendees.
Family Advocate
Village of Promise
09.2015 - 05.2017
- Developed and implemented programs to support children's and families' well-being.
- Maintained appropriate contact with families as directed by agency procedures.
- Managed heavy caseload using well-developed time management, organizational, and task prioritization skills.
- Identified available community resources and programs for families.
- Maintained detailed case histories, metrics and reports to meet strict standards.
- Intervened in crisis situations and counseled families experiencing emergencies and disruptive incidents.
Site Coordinator
Children Defense Fund Freedom Schools
05.2015 - 07.2015
- Enter weekly data
- Scheduled activities for scholars of programming
- Prepared shopping list and shopped for weekly needs of the program
- Assisted in hiring and daily overseeing of interns
- Scheduled and participated in offsite activities
Volunteer Parent Advocate
Village of Promise
01.2015 - 04.2015
- Collaborated with families to assist in growth, development, and education to increase potential while acting as liaison between families and Program Director.
- Assisted in coordination of weekly programming providing resources to families as needed.
Assistant Lead Teacher
UAW Chrysler Child Development Center
03.1997 - 08.2003
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom activities, tutoring, and reviewing work.
- Worked with teacher to optimize learning plans based on student test grades and evaluations.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
Education
Associate of Arts - Early Childhood Education
Calhoun Community College
Huntsville, AlabamaSkills
- Promotional and strategic planning
- Staff development expertise
- Financial administration
- Project coordination
- Volunteer management
- Generating schedules
Timeline
Field Staff Team Leader
Lincoln Village Ministry
05.2021 - Current
Program Coordinator
Village of Promise
10.2018 - Current
Project Director
Children Defense Fund Freedom School
05.2018 - Current
Lead Coordinator
Family Connections and Infant University
08.2017 - 05.2018
Site Coordinator
Children Defense Fund Freedom Schools
05.2017 - 07.2017
Family Advocate
Village of Promise
09.2015 - 05.2017
Site Coordinator
Children Defense Fund Freedom Schools
05.2015 - 07.2015
Volunteer Parent Advocate
Village of Promise
01.2015 - 04.2015
Assistant Lead Teacher
UAW Chrysler Child Development Center
03.1997 - 08.2003
Associate of Arts - Early Childhood Education
Calhoun Community College
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