Summary
Overview
Work History
Education
Skills
Relevant Course Work
Activities
Volunteer Experience
Timeline
Generic

Kohlin Hicks

Austin,TX

Summary

Experienced sales and marketing professional with a proven track record of creating and implementing successful strategies. Recognized for the ability to work well with others and consistently deliver results while adapting to evolving requirements. Proficient in market analysis and adept at engaging clients, highly regarded for reliability and innovative problem-solving skills.

Overview

8
8
years of professional experience

Work History

Master Fitter & Builder |

Club Champion
06.2024 - Current
  • Customer Engagement & Relationship Building
    Engaging with clients through in-person fittings and follow-up calls to build lasting relationships and provide personalized service.
  • Product Expertise & Customization
    Leveraging in-depth knowledge of golf equipment to select and customize products tailored to each client's playing style, needs, and goals.
  • Business Development
    Actively growing a book of business through outreach, referrals, and exceptional client service, contributing to team and company sales targets.
  • Team Collaboration
    Working collaboratively with sales, operations, and leadership to meet performance metrics and deliver top-tier customer experiences.
  • Problem Solving & Service Recovery
    Addressing equipment issues and fitting challenges promptly and professionally to ensure client satisfaction and product performance.
  • Technical Skills & Precision Building
    Assembling and fine-tuning custom clubs with precision to match client specifications and deliver optimized on-course results.

Director of Sales and Marketing

Clear Auto Sales
08.2023 - Current
  • Managed day-to-day business operations.
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Managed financial aspects of business, including budgeting, financial reporting, and tax preparation.
  • Implemented marketing strategies to increase brand awareness and attract new customers.
  • Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
  • Developed comprehensive sales plans for business growth, resulting in significant market share expansion.
  • Increased sales revenue by implementing innovative marketing strategies and fostering strong relationships with clients.
  • Facilitated regular communication between Sales and Marketing teams to ensure seamless collaboration on campaigns and client outreach efforts.
  • Prepared sales presentations for clients showing success and credibility of products.

Before and After School Program Coordinator

LINC, Incorporated
05.2021 - 07.2023
  • Promoted a positive school culture by initiating staff recognition programs that celebrated achievements and milestones.
  • Worked effectively in fast-paced environments.
  • Enhanced student engagement by developing and implementing innovative school programs.
  • Increased parent involvement by organizing and coordinating effective outreach events.
  • Optimized resource allocation by conducting thorough needs assessments and aligning available resources with identified gaps.
  • Championed diversity initiatives within the school community, cultivating an inclusive and welcoming environment for all students.

Electronics Technician

Walmart
11.2020 - 01.2021
  • Streamlined workflow processes through efficient organization of resources, tools, and documentation.
  • Assembled, tested and maintained components and systems for high-performing electronics.
  • Contributed to the continuous improvement of company procedures through constructive feedback and suggestions.
  • Maintained a high level of customer satisfaction by resolving technical issues swiftly and professionally.

Pro Shop Representative

Fred Arbanas Golf Course
03.2017 - 08.2020
  • Performed general shop upkeep duties by cleaning surfaces, restocking displays and emptying trash receptacles .
  • Took phone calls to book tee times and answer questions pertaining to golf operations.
  • Enforced established rules of course among golfers such as out of bound areas, cart regulations and wearing of proper clothing.
  • Organized special events such as demo days or trunk shows that attracted potential customers and enhanced brand visibility.
  • Balanced daily cash register and reconciled discrepancies promptly ensuring accurate accounting records were maintained.
  • Resolved customer complaints professionally, maintaining a high level of customer loyalty to the pro shop.
  • Streamlined checkout processes, enhancing overall customer experience and reducing wait times.
  • Maintained detailed records of all transactions for accurate financial reporting purposes at month-end closing procedures.

Education

Bachelor of Science - Business Administration with Marketing concentration

University of Arkansas At Pine Bluff
Pine Bluff, AR
05.2023

Skills

  • Proficient in MS Word
  • Proficient in MS PowerPoint
  • Advanced MS Excel proficiency
  • Client engagement
  • Small business management
  • Effective relationship management
  • Effective verbal communication
  • Customer support
  • Operational efficiency management
  • Business administration
  • Strategic development
  • Digital marketing expertise

Relevant Course Work

  • Principles of Microeconomics
  • Business Communications
  • International Marketing
  • Business Ethics
  • Consumer Analysis and Behavior
  • Business Statistics
  • Management Information Systems
  • Principles of Financial Accounting
  • Principles of Macroeconomics
  • Business Law 101
  • Marketing Research
  • Microcomputer Applications
  • Principles of Finance
  • Business Strategies and Policies
  • Human Resource Management
  • Principles of Management
  • Statistics for Decision Making

Activities

  • UAPB Golf Team Academic All-Conference (2019-2023)
  • Academic Honors (2019-2023)
  • Student Athlete Advisory Committee Representative (SAAC) (2019-2023)
  • Athletic Ambassador (2022-2023)
  • 2023 MENS GOLF SWAC CHAMPION

Volunteer Experience

  • Athletic Ambassadors, Pine Bluff, AR, 08/2022, 03/2023, Hospitality service to executive suites for football games, Hospitality service to VIP areas for football and basketball games
  • Metro Junior Golf, Kansas City, MO, Summer 2022, Taught inner city children golf classes
  • University of Arkansas Golf Team, Pine Bluff, AR, Fall 2020, Cleaned neighborhood streets to improve the neighborhood environment

Timeline

Master Fitter & Builder |

Club Champion
06.2024 - Current

Director of Sales and Marketing

Clear Auto Sales
08.2023 - Current

Before and After School Program Coordinator

LINC, Incorporated
05.2021 - 07.2023

Electronics Technician

Walmart
11.2020 - 01.2021

Pro Shop Representative

Fred Arbanas Golf Course
03.2017 - 08.2020

Bachelor of Science - Business Administration with Marketing concentration

University of Arkansas At Pine Bluff

Similar Profiles

CREATE PROFILE