Kenya Holt
Mounds,IL
Summary
Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Highly efficient call center well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
9
9
years of professional experience
Work History
Phlebotomist
centrion health
Charleston, MO
10.2023 - 01.2025
- Prepared specimens for transport to external laboratories.
- Responded quickly and effectively to emergency situations.
- Performed venipuncture and other blood collection procedures according to established standards.
- Prepared and packaged specimens for courier transport.
- Interacted with patients to gather and record data prior to blood draws.
- Reported any abnormal results or trends to supervisor or laboratory manager.
- Promoted blood specimen integrity for laboratory testing using accurate selection of collection tubes and correct technique.
04.2023 - 11.2023
- Assists residents with activities of daily living, including bathing, dressing, grooming, toileting, transferring and getting to and from activities and meals according to the individual service plan
- Allows and encourages residents to do as much of their own care as possible.
Front desk call clerk
Doctors care, Clarksville Tn
04.2023 - 10.2023
- Demonstrated proficients in medical records and front-desk reception within a high-volume environment
- Responsible for typing reports, memos and other correspondence
- Excellent interpersonal, communication and customer service skills
- Superb time management skill
- Skills: answering phones and handling insurance health insurance and (VA) insurance which is veteran insurance
- Golden life
Phlebotomy Student/Technician
Community Health and Emergency Services Inc
10.2020 - 04.2023
- Packaged and shipped specimens to central lab daily
- Completed proper sanitation and cleaning of equipment and work areas between patients
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport
- Tracked collected specimens by initialing, dating and noting times of collection
- Reviewed patient records for accuracy and completeness.
Caregiver/CNA, Stone creek Nursing Home
01.2019 - 01.2020
- Created positive patient experience by assisting patients with bathing, ambulating, feeding and personal and oral hygiene care
- Contributed to overall quality and care of patients by answering calls for help, taking vital signs, and monitoring behavior and physical condition for progress or deterioration
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
Caregiver/CNA
Black Pearl Home Care
08.2017 - 10.2018
- Assisted with dressing guidance, grooming, meal preparation and medication reminders
- Assisted clients with daily living needs to maintain self-esteem and general wellness
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Caregiver
CNA, Paducah Morning Side
08.2015 - 08.2017
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
Education
CPI Certified -
Shawnee Community College
2021
High School Diploma -
Paducah Tilghman High School
Paducah, KY05.2013
Some College (No Degree) - Medical Assistance
Hussian College
Philadelphia, PACPR Certified -
West Kentucky Community and Technical College, Shawnee Community College
KYSkills
- Therapeutic Phlebotomy
- Blood Collections
- Medical Reception
- Medical Billing
- Correspondence Writing
- File and Database Management
- Billing and Coding
- Mail Processing
- Customer Satisfaction
- Record Preparation
- Administrative Tasks
- Relationship Building
- Schedule and Calendar Management
- Telephone Etiquette
- Cash Handling
- Blood collection
- EMR recordkeeping
- Donor screening
- Medical records handling
- Patient assessment
- Order of draw
- Specimen collection and storage
- Medical records maintenance
- Medical records management
- Medical terminology
- Patient care
- Quality assurance
- Sample labeling
- Health education
- Butterfly needle technique
Additional Information
- Certified Phlebotomist well versed in venipuncture, capillary puncture and special collection procedures. Detail-oriented and committed to maintaining highest quality control and patient care standards. Adept in variety of software applications for EMR maintenance.
Timeline
Phlebotomist
centrion health
10.2023 - 01.2025
04.2023 - 11.2023
Front desk call clerk
Doctors care, Clarksville Tn
04.2023 - 10.2023
Phlebotomy Student/Technician
Community Health and Emergency Services Inc
10.2020 - 04.2023
Caregiver/CNA, Stone creek Nursing Home
01.2019 - 01.2020
Caregiver/CNA
Black Pearl Home Care
08.2017 - 10.2018
Caregiver
CNA, Paducah Morning Side
08.2015 - 08.2017
CPI Certified -
Shawnee Community College
High School Diploma -
Paducah Tilghman High School
Some College (No Degree) - Medical Assistance
Hussian College
CPR Certified -
West Kentucky Community and Technical College, Shawnee Community College
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