Summary
Overview
Work History
Education
Skills
Timeline
TruckDriver
Kenya Jackson

Kenya Jackson

driver
Austin,TX

Summary

Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record. Safety-focused individual possessing outstanding driving record. Proactive, reliable and dedicated to cost-effective transportation of goods and materials. Excellent record of punctuality and work ethic. Transportation professional dedicated to delivering packages on time and in perfect condition. Offering excellent interpersonal and time management skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

28
28
years of professional experience

Work History

Driver

Amazon
06.2016 - Current
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Delivered goods and products to customer on time and in excellent condition.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Communicated with customers to provide delivery updates and confirm delivery locations.

Sales Associate

Target
06.2008 - 06.2016
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.

Quality Assurance Analyst

Tyson Foods
04.2001 - 05.2008
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Participated in team meetings to discuss progress and results, providing ideas and suggestions for improvement.
  • Examined products for imperfections and defects.
  • Recorded inspection and test results on data sheets.
  • Updated quality control records and reports.
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.
  • Provided feedback to production team regarding product quality.
  • Sampled products to verify compliance with standards
  • Followed safety protocols while handling hazardous materials.

Customer Service Associate/Data Entry Clerk

Helig Meyer Furniture
02.1996 - 03.2001
  • Maintained clean and organized work environment to maintain customer safety.
  • Built strong relationships with customers and colleagues by providing friendly and personable service.
  • Responded to customer calls and emails to answer questions about products and services.
  • Collaborated with other departments to guarantee customer satisfaction.
  • Utilized problem-solving skills to address customer queries and complaints.
  • Organized and scheduled customer orders to appropriate departments.
  • Answered customer questions about product availability and shipment times.
  • Refunded money and adjusted bills to resolve customer service or billing complaints.

Education

No Degree - Nursing/ Medical Terminology/Science

Georgia Piedmont Technical College
Clarkston, GA

Certificate - All Lines Claims Adjuster

360 Training
Austin, TX
08.2021

Certificate - Dialysis Technology

Everest College - Atlanta
Atlanta, GA
09.2010

High School Diploma -

Hyde Park Career Academy
Chicago, IL
06.1994

Skills

  • DOT Compliance
  • Route Management
  • Schedule Management
  • Order Picking and Processing
  • Clean Driving Record
  • Flexible Schedule
  • Valid Driver's License
  • Loading and Unloading
  • Route Log
  • Filing and Data Archiving
  • Meticulous Attention to Detail
  • Data Entry
  • Effective Communication Skills
  • Documentation and Paperwork
  • Knowledgeable in EXCEL, WORD, POWERPOINT, OUTLOOK,

Timeline

Driver

Amazon
06.2016 - Current

Sales Associate

Target
06.2008 - 06.2016

Quality Assurance Analyst

Tyson Foods
04.2001 - 05.2008

Customer Service Associate/Data Entry Clerk

Helig Meyer Furniture
02.1996 - 03.2001

No Degree - Nursing/ Medical Terminology/Science

Georgia Piedmont Technical College

Certificate - All Lines Claims Adjuster

360 Training

Certificate - Dialysis Technology

Everest College - Atlanta

High School Diploma -

Hyde Park Career Academy

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