Hi, I’m
Ke'Nya Jefferson
Covington ,GA
Summary
Dynamic and detail-oriented professional with proven expertise in hair styling techniques and exceptional client consultation skills. At Georgia Career Institute, enhanced client satisfaction and increased repeat business through personalized services and effective teamwork. Skilled in cosmetology and sanitation practices, consistently delivering high-quality results and maintaining a welcoming atmosphere. Excelled in multitasking and prioritizing tasks as a Digital Personal Shopper at Walmart, achieving high satisfaction ratings.
Overview
1
year of professional experience
Work History
Georgia Career Institute
Student Hairstylist
01.2024 - Current
Job overview
- Conducted thorough consultations before each appointment to identify client expectations and avoid miscommunication or dissatisfaction later on.
- Enhanced client satisfaction by providing personalized hair styling services based on individual preferences.
- Promoted positive work environment through effective communication, teamwork, and conflict resolution among staff members.
- Increased repeat business by building rapport with clients through friendly conversations and attentive service during appointments.
- Utilized various tools such as scissors, razors, brushes, combs, blow dryers, curling irons, flat irons to achieve desired hairstyle results for clients.
- Provided exceptional customer service, addressing client concerns and maintaining a welcoming atmosphere.
- Collaborated with fellow stylists, sharing techniques and ideas to improve overall team performance.
- Maintained salon cleanliness, adhering to health and safety regulations for both staff and clientele.
Walmart
Digital Personal Shopper
09.2023 - Current
Job overview
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Tracked substitutions and informed customers of changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Education
Georgia Career InstitueConyers, GA
from Cosmetology
Skills
- Hair styling techniques
- Texture services
- Sanitation practices
- Client consultation
- Salon etiquette
- Waxing services
- Hair styling
- Cosmetology
- Color application
- Bridal styling
- Teamwork
- Hair cutting and trimming
- Attention to detail
- Tool, equipment, and surface sanitizing
Timeline
Student Hairstylist
Georgia Career Institute
01.2024 - Current
Digital Personal Shopper
Walmart
09.2023 - Current
Georgia Career Institue
from Cosmetology
Similar Profiles
Kriza HenryKriza Henry
Cosmetology Educator at Georgia Career InstituteCosmetology Educator at Georgia Career Institute
Sirsamuel Lee Corley IISirsamuel Lee Corley II
Massage Therapist at Georgia Career InstituteMassage Therapist at Georgia Career Institute
Tori MartinTori Martin
Esthetician at Georgia Career InstituteEsthetician at Georgia Career Institute
Kyra RussellKyra Russell
Health Technician at Navy Medical Center San Diego, Neurosurgery ClinicHealth Technician at Navy Medical Center San Diego, Neurosurgery Clinic
Despina JenkinsDespina Jenkins
VP of Operations at AM & PM AgencyVP of Operations at AM & PM Agency