Kenya Manson
Receptionist
Los Angeles,CA
Summary
Organized & hardworking people person looking for work in an professional setting. Previous experience in several related fields, such as working as a Secretary for three years in addition to being an Administrative Coordinator for 1 year at LACUSC . Strong organizational skills, as well as a keen eye for detail.
Experienced Office Management optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Outgoing dynamic dependable individual with experience overseeing multiple tasks and managing employees successfully. Hardworking professional providing outstanding customer service and assistance. With a proactive approach to new task. I am passionate and committed to making meaningful contributions and advancing organizational goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Receptionist Administrator
Wesley JWCH Institute Health Center Recuperative
06.2022 - Current
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled complaints and questions, and re-directed calls to other team members.
- Maintained a clean, organized, and welcoming reception area with updated reading materials for visitors while monitoring security by verifying visitor credentials and issuing visitor badges.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Assisted patients in entering and exiting the vehicle safely, utilizing proper lifting techniques when necessary.
- Streamlined communication with dispatchers, promptly addressing any changes or issues related to the transportation schedule.
Administrative Coordinator
Wesley Health Centers JWCH Inst. Recuperative
09.2023 - 09.2024
- Keeping and Creating Log Books for Nursing Staff and Client Schematics
- Weekly Management Meetings and Sign in Sheet Notes, Minutes
- Human Resource Department
- IT Support County Help Desk
- Procurement: Ordering Medical Supplies Amazon/ McKesson/ Medline/ Air Source Industries/Empire Aramsco Accounts
- Shipping, Ordering, and Receiving; Scanning and Distributing
- Calibration of All Equipment: Machines, PC’s, Printers, etc
- Time Cards Corrections, Title Changes, Badges
- Census and Petty Cash Reports
- Medical Transportation
- Facilitated smooth day-to-day operations by anticipating needs, proactively addressing potential issues, and efficiently resolving problems as they arose.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Maintained a well-organized filing system to ensure easy access to important records and documents.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Responded to patient inquiries via phone and email, providing accurate information and resources while maintaining a professional demeanor.
- Coordinated schedules with patients and facility calendar.
Catering Manager
Morrison Management Health Care Specialist, King Drew Medical Center
07.1998 - 10.2004
- Coordinate All Functions
- Doctor’s Cafeteria Weekend Manager
- Coordinating All Events and Standing Orders
- Scheduling Staff
- Successfully managed a diverse range of events including weddings, corporate functions, and special occasions, consistently exceeding client expectations.
- Handled catering scheduling, ordered food and planned events.
- Coordinated with event planners for floor and table layouts, guest numbers, and overall catering needs.
- Managed high-quality food preparation and presentation, ensuring consistent client satisfaction.
- Met with clients to outline desired goals and prepared quotes for overall catering costs.
- Enhanced event satisfaction by planning and executing memorable catering experiences for clients.
Education
X-Ray Tech -
Southwest College
Los Angeles, CaliforniaX-Ray Tech -
El Camino College
Torrance, CaliforniaSkills
- Marketing
- Project management
- Budget Planning
- Multi-line phone operation
- Payment collection
- Appointment setting
- Reception area maintenance
Accomplishments
ADP
Achieved Workflow Modules by introducing Microix for Procurement tasks.
Calibrating all Medical Machinery
Used Microsoft Excel to develop inventory tracking spreadsheets.
Documented and resolved Incident Reports which led to counseling.
Certification
- ServSafe Food Handler's Certification
- CPR/AED Certification
Timeline
Administrative Coordinator
Wesley Health Centers JWCH Inst. Recuperative
09.2023 - 09.2024
Receptionist Administrator
Wesley JWCH Institute Health Center Recuperative
06.2022 - Current
Catering Manager
Morrison Management Health Care Specialist, King Drew Medical Center
07.1998 - 10.2004
X-Ray Tech -
El Camino College
X-Ray Tech -
Southwest College
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