Kenya Mckeever
Washington D.C.,United States
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Property Management Intern
Dc Housing Authority
Washington D.C.
11.2021 - 05.2022
- Implemented community outreach and engagement plans to reach vulnerable communities.
- Handled resident complaints and expedited maintenance requests.
- Updated tenant and unit information to keep current in housing database.
- Answered calls and responded to inquiries from various parties, using strong active listening and open-ended questioning skills to resolve problems.
- Welcomed tenants weekly.
Personal Support Aide
Consumer Direct Care DC
Arlington , VA
12.2017 - 09.2022
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Collected and documented vital signs to track current patient conditions.
- Monitored patient's respiration activity, blood pressure and blood glucose levels in response to medical administration.
- Engaged with patient family and friends to provide courteous visit experience.
- Communicated concerns regarding clients' status, care and environment to nursing supervisors, clinical care supervisors and case managers.
- Followed safe lifting techniques and individual resident lifting instructions.
- Promoted patient satisfaction by assisting with bathing, dressing, toileting and exercising.
- Watched over patients to identify potential symptoms of medical conditions.
- Managed medical stock and restocked inventory to ensure optimal availability for patients.
Community Outreach Coordinator
Friends Of Kenilworth Aquatic Gardens
Washington D.C., DC
09.2019 - 06.2020
- Provided individuals and families with information and resources to connect with available programs.
- Planned and managed different community meetings, public forums and outreach events.
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
- Gave presentations at public gatherings, community events and school meetings.
- Developed and implemented programs to fill different community needs.
- Recruited, trained and oversaw organizational volunteers.
- Promoted community events and news through monthly newsletters, which were distributed to local families and community leaders.
- Performed canvassing activities to drum up support and increase funds.
Outreach and Community Liaison
DC Promise Neighborhood Initiative
Washington D.C., DC
09.2013 - 06.2017
- Provided individuals and families with information and resources to connect with available programs.
- Planned and managed different community meetings, public forums and outreach events.
- Cultivated and developed relationships with existing and potential referral sources, identified new partners, uncovered untapped opportunities and raised brand awareness.
- Gave presentations at public gatherings, community events and school meetings.
- Served in various leadership roles to plan and manage community initiatives.
- Developed and implemented programs to fill different community needs.
- Liaised with community members, business owners and officials to address current issues and find appropriate solutions.
- Planned and managed community initiatives in various leadership roles.
- Recruited, trained and oversaw organizational volunteers.
- Developed and incorporated community-based programs to meet various needs and monitored each program's effectiveness.
- Tracked and reviewed program performance metrics to improve decision-making process.
- Provided counseling, case management, education and job training to diverse client base.
- Provided community education about local medical facilities, hospice care and resources to enlighten and inform.
Education
Property Management -
University of The District of Columbia
Washington, DC07.2022
Some College (No Degree) - Customer Service Management
University of The District of Columbia
Washington, DC06.2018
Some College (No Degree) - Customer Service And Hospitality
University of The District of Columbia
Washington, DC05.2017
CompTIA IT Fundamentals
Academy of Hope
Washington DC 04.2023 - Current
Skills
- Leasing and Consulting
- Telephone Etiquette
- Record keeping and Filing
- Office Management
- Skilled multi-tasker
- Multi-family property management
- Critical thinking
- Team management
- Communication
- Working collaboratively
- Problem resolution
- Friendly, positive attitude
- Reliable and trustworthy
Timeline
CompTIA IT Fundamentals
Academy of Hope
04.2023 - Current
Property Management Intern
Dc Housing Authority
11.2021 - 05.2022
Community Outreach Coordinator
Friends Of Kenilworth Aquatic Gardens
09.2019 - 06.2020
Personal Support Aide
Consumer Direct Care DC
12.2017 - 09.2022
Outreach and Community Liaison
DC Promise Neighborhood Initiative
09.2013 - 06.2017
Property Management -
University of The District of Columbia
Some College (No Degree) - Customer Service Management
University of The District of Columbia
Some College (No Degree) - Customer Service And Hospitality
University of The District of Columbia
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