Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Kenya Moody Anderson

Dacula,GA

Summary

Dynamic sales and service coordinator with a proven track record at Sephora, excelling in client consultations and makeup artistry. Adept at driving sales through strategic upselling and fostering team development. Recognized for exceptional customer service and strong communication skills, enhancing client loyalty and satisfaction. Now on the journey to bring all skills to freelancing, where getting to travel and meet clients makeup needs. My passion is makeup application and helping each and every client enhance their beauty with the proper makeup that best suits them and their needs.

Overview

19
19
years of professional experience

Work History

Sales and Service Coordinator

Sephora USA
09.2018 - Current
  • Delivered exceptional customer service and led daily sales operations by motivating Beauty Advisors, managing floor activities, and ensuring client satisfaction.
  • Performed makeup applications and personalized beauty consultations, enhancing client confidence and product loyalty through expert artistry.
  • Trained and mentored Beauty Advisors in makeup techniques, product knowledge, and Sephora's Artistry Certification Program to support their development as aspiring makeup artists.
  • Drove sales and exceeded performance goals through strategic upselling, client engagement, and team coaching.
  • Maintained visual merchandising standards and ensured product availability through efficient replenishment and inventory management.
  • Supported store leadership with operational tasks including cashier oversight, opening/closing procedures, and adherence to loss prevention policies.
  • Played a key role in coordinating and executing in-store events, brand activations, and seasonal product launches

Store Manager

Retail
11.2006 - 05.2022
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Education

GED -

Gwinnett Technical College
Lawrenceville, GA
01-2009

Skills

  • Sales strategies
  • Makeup trend awareness
  • Client consultation
  • Adaptability to change
  • Customer service
  • Time management
  • Strong communication skills
  • Age-appropriate makeup
  • Expert color matching
  • Bridal makeup
  • Makeup application

Accomplishments

Worked as Lead MUA for a runway show. Also work behind the scenes with celebrity clients for short films and photoshoots.

Timeline

Sales and Service Coordinator

Sephora USA
09.2018 - Current

Store Manager

Retail
11.2006 - 05.2022

GED -

Gwinnett Technical College

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