Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Kenya Morris

Beaumont,TX

Summary

Dynamic and detail-oriented State licensed cosmetologist with a proven track record at Genesis Salon. Excelled in client consultation and hair styling techniques, boosting client retention by over 30%. Skilled in relationship building and advanced communication, I leveraged social media promotion to significantly expand the customer base. Passionate about continuous education and innovation in hair care.

Overview

1
1
Certification

Work History

Hairstylist

Genesis Salon
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Processed payments, entering sales in register for prompt customer service.
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
  • Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
  • Educated customers on products to maximize benefits.
  • Achieved consistent positive feedback from clients regarding their experience at the salon due in part to attentive listening skills during consultations.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
  • Resolved guest complaints about service or style.
  • Counted and documented opening and closing cash amounts daily.
  • Trimmed, cut, and shaped hair and hairpieces based on customer preference.
  • Determined appropriate hair treatments based on conditions and textures.
  • Organized sales area and work station to showcase products and boost sales.
  • Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Developed customized hair care plans for individual clients to address specific needs or concerns, leading to healthier hair overall.
  • Mentored apprentice hairstylists throughout their training period, offering guidance on technical skills as well as professional etiquette within the workplace setting.
  • Trained junior hairstylists in salon procedures, product knowledge, and advanced cutting techniques for skill development.
  • Streamlined appointment scheduling system, resulting in reduced wait times and increased client retention rates.
  • Distributed business cards outside of salon to generate new business.
  • Actively promoted salon specials and discounts through social media channels to increase bookings and attract new clients.
  • Leveraged social media platforms to showcase work and attract broader clientele.
  • Customized hair color formulations to create unique looks and enhance client's appearance.
  • Enhanced salon's reputation by consistently delivering personalized and high-quality haircuts and styling.
  • Educated clients on proper hair care and recommended products suited to their hair type.
  • Built rapport with clients to understand their style preferences and hair care routines.
  • Increased client base with innovative hairstyling techniques and trends.
  • Provided exceptional customer service, ensuring client satisfaction and repeat business.
  • Assisted in training new stylists, sharing knowledge and ensuring high standards of service.
  • Developed loyalty program, encouraging repeat visits and fostering strong client base.
  • Implemented feedback system, leading to improved service quality and customer experience.
  • Stayed up-to-date with industry trends and techniques through continuous education and workshops.
  • Managed inventory of hair care products and tools, ensuring availability of necessary items.
  • Streamlined appointment scheduling, minimizing wait times and optimizing stylist availability.
  • Adapted hairstyling techniques to accommodate clients' diverse needs and preferences.
  • Conducted hair and scalp analysis to recommend suitable treatments, improving hair health.
  • Negotiated with suppliers to obtain high-quality products at competitive prices.
  • Organized and participated in local beauty events, enhancing salon's community presence.
  • Initiated referral program, significantly increasing new client acquisition.
  • Collaborated with salon team to organize promotional events, driving increased foot traffic.
  • Maintained clean and organized work station, complying with health and safety standards.
  • Answered phone calls and emails to schedule client appointments.
  • Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
  • Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
  • Maintained regular client list and successfully handled walk-in customers.
  • Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
  • Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
  • Developed loyal following of clients by providing high-quality services.
  • Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
  • Used social media platforms to promote salon and services.
  • Developed creative techniques to provide clients with latest hairstyles.
  • Attended hair shows, classes and seminars to stay up-to-date on latest trends.
  • Offered professional cuts, color services and extensions to salon customers.
  • Demonstrated thorough knowledge of all salon products and services.
  • Utilized latest techniques in balayage, ombre, highlights and color correction.
  • Increased revenue through effective customer service and inventory management.
  • Provided pre- and post-service consultations to accurately assess clients' needs.
  • Trained new cosmetologists on makeup and skincare products and techniques.

Education

Health Science -

Lamar Institute of Technology
Beaumont, TX

Skills

  • Quick learner
  • Client consultation
  • Appointment scheduling
  • Hair styling techniques
  • Detail-orientated
  • Customer consultation
  • Schedule management
  • Relationship building and management
  • Advanced communication skills
  • Highly motivated self-starter
  • State licensed cosmetologist
  • Strong leader
  • Natural hair care
  • Customer education
  • Social media promotion
  • Appointment coordination
  • Sales expertise
  • Outstanding client retention
  • Continuing education
  • Sanitation practices

Affiliations

Inbound outbound calling, Microsoft and word experience, management skills, also skills in delegation and scheduling

Certification

Coloring, Barbicide certification, food safety and management

Timeline

Hairstylist

Genesis Salon

Health Science -

Lamar Institute of Technology

Similar Profiles

CREATE PROFILE
Kenya Morris