Kenya Mosley
Hesperia,CA
Summary
Patient-focused Psychiatric Technician to seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
12
12
years of professional experience
Work History
Charge Nurse /Psychiatric Technician
Vista Pacifica Enterprises
Jurupa Valley, CA
07.2019 - 10.2021
- Charted on each patient daily.
- Treated clients and families with respect and dignity.
- Took and monitored vital signs, administered medications and managed patient behavior.
- Administered PPD and IM injections according to protocol.
- Carried out day-day-day duties accurately and efficiently.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assessed clients upon admission and discharge to detox; took blood draws for labs.
- Recommended continuing care and medications to clients and communicated with family members on treatment and discharge plans.
- Applied interventions with clients wanting to leave against medical advice (AMA).
- Assisted and counseled 60 patients daily.
Head Cashier
Superior Grocers
Rialto, CA
10.2005 - 07.2015
- Facilitated and logged store opening, closing and shift changes.
- Maintained and updated security protocols for front desk operations.
- Led cashiers and associates in providing thoughtful customer service.
- Checked personal identifications during alcohol and tobacco sales.
- Received and processed customer payments.
- Processed both cash and card purchases and returns.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Trained, mentored and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Answered customer questions and helped find specific items.
- Taught employees fundamentals of register use, merchandise scanning and customer service.
- Mentored new team members on sales software system operation.
- Set and updated employee schedules to fulfill gaps based on expected customer demands.
- Managed over 60 customer calls per day
Education
Psychiatric Technician
Mt San Antonio College
Walnut, CA12.2018
Skills
- Individual and Group Therapy
- Developmental Disability Rehabilitation
- Medication administration
- Interpersonal Skill Development
- Behavior Observation
- Encouragement and Motivation
Timeline
Charge Nurse /Psychiatric Technician
Vista Pacifica Enterprises
07.2019 - 10.2021
Head Cashier
Superior Grocers
10.2005 - 07.2015
Psychiatric Technician
Mt San Antonio College
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