Kenya Ruiz-Colburn
Las Vegas,NV
Summary
Motivated Interventionist adept at planning and implementing individualized plans. Skilled in conducting assessments, maintaining documentation and producing required reports with efficiency and accuracy. Ready to take on new professional challenges.
Overview
18
18
years of professional experience
Work History
Interventionist
Mater Bonanza Academy
08.2021 - Current
- Gathered, organized, and analyzed data on student needs and progress.
- Developed strong relationships with students, fostering trust and promoting a positive learning environment.
- Collaborated with teachers to assess needs, set objectives, and discuss strategies.
- Conducted small group instruction focusing on specific skill areas, allowing for targeted remediation efforts within the classroom setting.
- Pulled students currently struggling or at risk of falling behind.
Business Development Associate
Great Development International
03.2019 - 04.2021
- Maintained accurate records of all prospecting activities using CRM software tools for effective lead tracking and follow-up efforts.
- Developed knowledge of company products and services to make suggestions according to customer needs.
- Reviewed invoices, payment requests, advance requests, expense reimbursements, and proper coding, prior to approval.
- Negotiated favorable contract terms with clients, ensuring mutually beneficial agreements that drove long-term partnerships.
- Assisted in developing marketing materials that showcased our products and services effectively, attracting new clientele.
- Developed business pipeline using cold and warm techniques.
Bilingual Legal Clerk/Accounts Receivable Clerk
Catholic Charities Of The Archdiocese Of Galveston-houston
06.2013 - 02.2019
- Provided excellent customer service to clients by promptly addressing inquiries and maintaining a friendly demeanor.
- Maximized office efficiency through proficient use of Microsoft Office Suite tools such as Word, Excel and Outlook.
- Supported attorneys by gathering, translating and organizing documents.
- Adhered to strict ethical guidelines while performing legal clerk duties, demonstrating integrity and commitment to the profession.
- Reduced costs associated with copying expenses by digitizing records whenever possible, implementing a more efficient document storage system.
- Enhanced communication between legal team members by establishing a centralized email distribution list for case updates.
- Facilitated attorney-client meetings by preparing agendas and gathering relevant documentation ahead of time.
- Assisted in training new legal clerks on office procedures, policies, and software systems utilized within the firm.
Collection Customer Service Representative
HSBC Finance Corporation
09.2006 - 04.2011
- Reduced outstanding receivables by consistently following up on overdue payments and negotiating payment arrangements.
- Streamlined the collections process for enhanced efficiency and accuracy in tracking delinquent accounts.
- Educated customers on their financial obligations, offering guidance on budgeting and repayment options tailored to their individual circumstances.
Education
Bachelor of Arts - Business Administration
Universidad Autonoma De Sinaloa
Mazatlan, Sinaloa, Mexico08.2001
Skills
- Continuous professional development
- Progress Monitoring
- Resource Navigation
- Flexible approach
Languages
Spanish
Native or Bilingual
Timeline
Interventionist
Mater Bonanza Academy
08.2021 - Current
Business Development Associate
Great Development International
03.2019 - 04.2021
Bilingual Legal Clerk/Accounts Receivable Clerk
Catholic Charities Of The Archdiocese Of Galveston-houston
06.2013 - 02.2019
Collection Customer Service Representative
HSBC Finance Corporation
09.2006 - 04.2011
Bachelor of Arts - Business Administration
Universidad Autonoma De Sinaloa
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