Kenya Scott
Millen,GA
Summary
Proficient and caring nursing team member offering over 23 years of patient-facing experience. Addresses patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Licensed Practical Nurse-Clinical Coordinator
Lodge At Bethany Assisted Living
12.2021 - Current
- Manage daily operations of facility overseeing clinical staff.
- Improve patient outcomes by managing medications, monitoring vital signs, and documenting relevant information.
- Ensuring medical facility meets compliance standards and evaluating the quality of patient care.
- Facilitated efficient communication between patients, families, and healthcare providers to promote continuity of care across settings.
- Assist with admissions, appointments, transfers, and discharges.
- Collaborate with interdisciplinary healthcare teams to ensure continuous quality improvement in patient care delivery.
Certified Pharmacy Technician
Eagle Pharmacy
11.2019 - 04.2023
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
- Maintained accurate inventory levels for efficient pharmacy operations and cost control.
- Collected co-payments or full payments from customers.
Certified Pharmacy Technician
Rite Aide Pharmacy
10.2013 - 09.2018
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Trained new pharmacy technicians on proper procedures and best practices, ensuring consistent quality of service.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Enhanced patient care by accurately filling and dispensing prescriptions in a timely manner.
- Assisted in preparation, distribution and storage of pharmaceuticals.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Resolved non-routine issues like third-party billing, computer system, and customer service issues.
- Communicated directly with doctors offices via telephone, fax and email.
- Reviewed and verified customer information and insurance provider information.
- Collaborated with pharmacists to resolve medication-related issues, optimizing patient outcomes.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Managed insurance billing and claims processing, streamlining the reimbursement process for patients and pharmacy.
- Performed regular audits to maintain compliance with state regulations and company policies.
Medical Assistant
Statesboro Urologic Clinic
10.2007 - 09.2011
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
Education
Practical Nursing - Practical Nursing
Ogeechee Technical College
Statesboro, GA07.2021
Pharmacy Technology Diploma - Pharmacy Technology
Ogeechee Technical College
Statesboro, GA07.2013
Medical Assistant Diploma - Medical Assisting
Ogeechee Technica
Statesboro, GA09.2003
High School Diploma -
Jenkins County High School
Millen, GA05.1996
Skills
- Medication Administration
- Direct Patient Care
- Vital signs monitoring
- HIPAA Compliance
- Physical Assessment
- Clinical Documentation
- Geriatric Care
- Clinical judgment
- Patient Assessments
- Immunization Administration
- Medication Dispensing
- Documentation accuracy
- Patient Care
Certification
BLS/CPR
Timeline
Licensed Practical Nurse-Clinical Coordinator
Lodge At Bethany Assisted Living
12.2021 - Current
Certified Pharmacy Technician
Eagle Pharmacy
11.2019 - 04.2023
Certified Pharmacy Technician
Rite Aide Pharmacy
10.2013 - 09.2018
Medical Assistant
Statesboro Urologic Clinic
10.2007 - 09.2011
Practical Nursing - Practical Nursing
Ogeechee Technical College
Pharmacy Technology Diploma - Pharmacy Technology
Ogeechee Technical College
Medical Assistant Diploma - Medical Assisting
Ogeechee Technica
High School Diploma -
Jenkins County High School
BLS/CPR
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