Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.
Responsible for acting as a liaison and representative of the residents’ social interests and assisting in planning, organizing, implementing, evaluating, and directing the overall operation of the Social Services Department.
Supervised social workers, peer support, and administrative staff; coordinated care for families in the office and community, developed Plans of Care, and facilitated meetings; maintained statistical records and used ASAM and DSM-5 assessment and intervention tools.
Responsibilities included providing technical guidance and training to psychiatric staff, maintaining a caseload of clients and families, and consulting with staff in crisis situations; analyzed operations to improve policies and procedures; participated in interdisciplinary team conferences to formulate treatment plans.
At an outpatient Medication Assisted Treatment Clinic, provided individual and group psychotherapy for substance abuse; also facilitated orientation sessions, training programs, workshops, and seminars.
Responsibilities encompassed providing administrative support for behavioral health professionals, thereby enabling them to concentrate on delivering quality patient care. Responded adeptly during crisis situations involving distressed individuals who contacted or entered the office; when necessary, acted as a liaison between these individuals and their treatment providers ; conducted intake interviews and provided counseling to servicemembers to ensure that they received the treatment necessary to be productive and healthy members of the Army.