Dynamic individual with hands-on experience in sales and customer service and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
23
23
years of professional experience
Work History
Self-Employee
CalisFinest Hauling And Cleaning
09.2015 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Organized and detail-oriented with a strong work ethic.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Learned and adapted quickly to new technology and software applications.
Waitress
Keith's Restaurant
09.2004 - 09.2014
Used cash registers and credit card machines to cash out customers.
Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Kept server areas clean and stocked to increase efficiency while working tables.
Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
Demonstrated adaptability by quickly learning new menu items and incorporating them into knowledgeable recommendations for guests.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
Store Manager
Foodland Markets
09.2002 - 09.2003
Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
Education
Real Estate Agent License - Real Estate
School Of Real Estate
National City
06-2025
Beauty School Diploma - Beauty School Skills, Retailing, Customer Service
Bay Vista Beauty College
National City
06-2010
No Degree - English Language, Computer Skills, Cash Register
ECC
San Diego
06-2000
Skills
Friendly, positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Multitasking Abilities
Excellent communication
Computer skills
Organizational skills
Problem resolution
Accomplishments
Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Languages
Spanish
English
Professional Working
Timeline
Self-Employee
CalisFinest Hauling And Cleaning
09.2015 - Current
Waitress
Keith's Restaurant
09.2004 - 09.2014
Store Manager
Foodland Markets
09.2002 - 09.2003
Real Estate Agent License - Real Estate
School Of Real Estate
Beauty School Diploma - Beauty School Skills, Retailing, Customer Service
Bay Vista Beauty College
No Degree - English Language, Computer Skills, Cash Register