Kenya Villegas
Wichita,KS
Summary
Results-driven sales representative with expertise in customer relationship management, negotiation, and cash handling. Proven ability to enhance customer satisfaction and achieve sales targets through effective team collaboration. Proven skills in promoting products and boosting revenue by connecting with customers and effectively communicating sales recommendations. Well-organized, reliable and experienced in setting up displays, restocking shelves and supporting in-store customers with knowledgeable assistance. Enhance store loyalty with unparalleled support.
Overview
4
4
years of professional experience
Work History
Sales Representative Team Leader
Cricket Wireless
Wichita, Kansas
11.2024 - Current
- Developed strong customer relationships to identify needs and preferences.
- Effectively presented product features and benefits to potential clients.
- Collaborated with team members to consistently achieve sales targets.
- Resolved customer inquiries and concerns promptly to enhance satisfaction.
- Maintained accurate customer records after each interaction for improved data integrity.
Clerk
QuikTrip
Wichita, Kansas
02.2022 - 01.2023
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Operated cash register to process cash, check, and credit card transactions.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Assisted customers with fuel purchases and convenience store items.
- Maintained clean and organized store environment for customer satisfaction.
- Stocked shelves and replenished merchandise regularly to ensure availability.
- Provided information on products and promotions to enhance customer experience.
- Provided excellent customer service by addressing complaints promptly and courteously.
Car Hopper
Sonic
Wichita, Kansas
06.2021 - 02.2022
- Delivered food orders promptly to customers in designated parking stalls.
- Maintained cleanliness and organization of service area and equipment.
- Assisted customers with menu selections and answered questions about items.
- Collaborated with kitchen staff to ensure timely preparation of orders.
- Monitored inventory levels and reported shortages to management team.
- Operated point-of-sale system to process customer payments efficiently.
- Ensured compliance with safety and health regulations during service operations.
- Trained new team members on service standards and operational procedures.
Education
High School Diploma -
West High School
820s Osage St Wichita Ks06-2022
Skills
- Customer relationship management
- Sales presentation
- Team collaboration
- Cash handling
- Product knowledge
- Inventory management
- Payment processing
- Negotiation expertise
- Sales software proficiency
- Multitasking
- Sales process
- Serve customers
- Inventory monitoring
- Data entry accuracy
- Verbal and written communication
- CRM software usage
Timeline
Sales Representative Team Leader
Cricket Wireless
11.2024 - Current
Clerk
QuikTrip
02.2022 - 01.2023
Car Hopper
Sonic
06.2021 - 02.2022
High School Diploma -
West High School
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