Kenya Wright

I am ambitious and driven. I thrive on challenge and constantly set goals for myself, so I have something to strive toward. I'm not comfortable with settling, and I'm always looking for an opportunity to do better and achieve greatness. In my previous role, I was promoted three times in less than two years. Knowledgeable front desk agent with 10+ years of experience providing friendly and courteous customer service, greeting guests, and handling general inquiries. Qualified front desk agent with 10+ years of experience providing friendly service to guests and ensuring the clerical needs of the business are met promptly and efficiently. Contacted client services to answer basic questions about the hotel. Front desk agent who kept the lobby of a busy hotel spotless by greeting and directing guests. Professional call center representative with 6 years of experience providing information to customers, assisting them in troubleshooting problems, and resolving their concerns. Exceptional call center representative with 6 years of experience providing professional customer service, delivering excellent time management, and multitasking. Outgoing and friendly customer service representative with 6 years of experience providing incomparable customer service and maintaining a polite, friendly, and professional demeanor.