Kenyadah Blanks

• Calendar Management: Maintain and manage complex calendars, scheduling meetings, appointments, and events. Coordinate with internal and external stakeholders to ensure all engagements are prioritized and executed smoothly.
• Communication: Served as the primary point of contact between the executive director and internal and external stakeholders. Managed correspondence, including emails, memos, and reports.
• Travel Coordination: Arranged detailed travel plans, itineraries, and agendas. Handle all logistics, including transportation, accommodations, and necessary documentation.
• Meeting Preparation: Prepared for meetings by gathering materials, creating presentations, and ensuring the executive director is well-prepared. Attended meetings when necessary to take minutes and track follow-up tasks.
• Project Management: Assist in the planning, execution, and monitoring of various ISPH projects. Ensured deadlines are met and deliverables are completed accurately.
• Event Planning: Organized company events, meetings, and off-site activities, ensuring all communications (invites, reminders, details) are handled professionally and efficiently.
• Relationship Management: Build and maintain relationships with clients, partners, and other key stakeholders. Facilitate communication and act as a liaison between the executive director and others.

• Provided administrative support to the executive team, including scheduling meetings and managing calendars.
• Managed incoming calls from students and staff ,while providing information and transferring callers to appropriate personnel.
• Created spreadsheets in Microsoft Excel for record-keeping and reporting.
• Resolved concerns and answered questions to walk in students , this included scheduling meetings between student and case manager, and looking students up in the system.
• Created cases for students who needed to connect with case manager.
• Spoke with parents and students about student academic progress.
• Managed the Dean of students inbox.
• Assisted Dean in scheduling meetings between faculty and staff.
• Participated in all interviews and assisted in conducting interviews.

• Answering phone calls and responding to emails
• Scheduling appointments and meetings
• Managing calendars and schedules
• Preparing and distributing documents
• Filing and organizing paperwork
• Ordering office supplies
• Greeting visitors and providing customer service
• Handling administrative tasks such as data entry and record keeping
• Overseeing administrative staff
• Coordinating office events
• Maintaining office equipment
• Scheduling and conducting interviews

Duties include:

• Scheduling patient appointments for examinations, tests, surgeries, and consultations
• Coordinating with Doctors, Dental assistant staff, and patients to ensure appointments are scheduled at convenient times and within appropriate time frames for specific procedures or tests.
• Managing the calendars of doctors and other medical staff, ensuring they aren't overbooked and have sufficient time for each patient.
• Answering patient calls, fielding questions, and assisting patients in making new appointments.
• Changing or canceling appointments as necessary.
• Accurately noting all patient information according to confidentiality standards and HIPAA requirements.
• Route calls to the appropriate department or individual.
• Processing payments and insurance information/explaining insurance to patient , checking insurance eligibility and obtaining full breakdowns.
• Maintaining patient records.
• Providing administrative support to the medical staff.
• verifying Insurance , sending out claims and predeterminations to insurance , Balancing checks and credit card reconciliation.
• Operated photocopiers and scanners, and personal computers.
• Reviewed files, records and other documents to obtain information or respond to requests.
• Copied, sorted and filed records of office activities and business transactions.