Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenya Lovelace McKeython

Brooklyn,NY

Summary

A highly versatile, dedicated and enthusiastic individual with exceptional customer experience in various settings. Consistently demonstrating excellent thinking and communication skills while contributing to the goal of the organization. Exercises initiative and takes on leadership role on any given task while completing independently with little or no direct supervision. A creative individual who works well in groups; ability to quickly establish rapport and respect of individuals at all professional levels; creative and dynamic personality; proficient computer knowledge-adaptive to new technologies and applications. Dependable Procurement Specialist with a background in tracking products from vendor shipments to the consumer pipeline. Analytical performer with price dispute resolution experience. Considered an enthusiastic employee with great decision making skills.

Overview

12
12
years of professional experience

Work History

Coordinating Manager

NYC Health + Hospitals
09.2020 - Current
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Maintained effective and lasting vendor relationships through dynamic communication, collaboration, and intelligent questioning skills.
  • Evaluated supplier performance and identified areas for improvement.
  • Implemented policies and procedures for optimal purchasing methods and cost control.
  • · Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
  • · Monitored and managed procurement budget to control costs.
  • · Evaluated supplier quotes based on purchasing procedures and competitiveness in quality, price and delivery.
  • · Resolved invoice and payment issues to facilitate prompt payment to suppliers.
  • · Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • · Assisted in organizing and overseeing assignments to drive operational excellence.
  • · Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • · Evaluated procurement needs and projected expenditures.
  • · Submitted recommendations to budgets and forecasts for approval or disapproval.
  • · Tracked purchase orders and followed up with vendors and carriers to support timely deliveries.
  • · Carefully read and interpreted requisition orders to understand specialized terms and requirements.
  • · Maintained up-to-date database of suppliers, vendors and contracts to support accurate recordkeeping.
  • · Maintained ongoing communication with suppliers to promote workflow and respond to inquiries.
  • · Procured materials for squadron maintenance and repair services.
  • · Managed supply chain process, from order placement to delivery, to facilitate on-time and accurate fulfillment.
  • · Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Launched quality assurance practices for each phase of development
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Established team priorities, maintained schedules and monitored performance.
  • Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
  • Improved staffing during busy periods by creating employee schedules and monitoring absences.
  • Maintained professional demeanor by staying calm when addressing unhappy or patients.

Office Coordinator

NYC Health + Hospitals
09.2018 - 09.2020
  • Directors liaise between senior staff also assists with coordination of all administrative support and activities within Pharmacy Department to ensure workflow and proper follow-up.
  • · Manages and streamlines office operations for efficiency and productivity; creates standardized documents and templates for reporting purposes
  • · Liaise between Pharmacy Department and Senior Staff to maintain communication flow; follow-up with key Managers on outstanding issues that required resolution; coordinate and scheduled meetings and activities with Senior Staff, various departments and contracted vendors
  • · Perform difficult and confidential tasks for Pharmacy Director; provide word processing and other office technology support to department personnel
  • · Coordinate all transportation arrangements for offsite meetings; provide staff with benefit and payroll information; perform timekeeping duties and manage compliance with Human Resources policies and procedures
  • · Kept track of all staff absences: annual, sick, call outs, and FMLA Leave of Absence
  • · Gather data for quality assurance; scan all incoming medication from purchase orders into bar coding program; process invoices from outside vendors; collect data for 340 B; maintain waste report records for medication used for Out-Patient, Inpatient, and Patient Assistant chemo patients; conduct routine audits of medications sent to contracted infusion vendor and ensuring Par Levels are well stocked for distribution
  • · Keep track of departmental office supplies and non-pharmaceutical supplies; report all departmental problems to appropriate departments, (facilities, electrical problems, copier malfunctions and all building maintenance issues within pharmacy and satellites
  • · Procure all non-pharmaceutical items from vendors using PeopleSoft/Finance; process Travel Reimbursement forms and receive payments from accounts payable to distribute to individual staff; process rebate checks; revise and maintain departmental Policy and Procedure Manuals; set up interviews for qualified candidates; input all Human Resources required forms to initiate hiring process; organize catering for all departmental meetings and events
  • · Maintain communication flow, workflow and proper follow-up to coordinate disposition and resolution of any outstanding problem and/or issues; served as primary point of administrative contact and liaison with other operating departments and programs as appropriate
  • · Coordinate, schedule and facilitate all internal and external meetings, maintained calendar, anticipated all materials required for preparation of meetings or special events, as well as follow-up steps and requirements
  • · Follow-up on operational commitments; screen, analyze and distribute correspondence to appropriate personnel/departments for necessary action
  • · Provide and coordinate various administrative and secretarial functions, handle multiple demands and priorities, coverage for office Chief Operating Officer
  • Maintained office supplies inventory by checking stock and ordering new supplies
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.

Administrative Assistant

NYC Health + Hospitals
02.2015 - 09.2018
  • Secretarial duties for Pharmacy Department; assist Director of Pharmacy and managerial staff with scheduling important meetings with Outside Agencies and Internal Staff
  • Answered and screened telephone call, wrote correspondence, addressed customers and coworkers with sufficient attention to detail; undertook special projects as directed by Director of Pharmacy; organized and managed groups to achieve project objectives, maintained liaison between groups and ensure timely and accurate completion of special projects across organizational lines.
  • Assisted with projects in collating documentation for presentation; scheduled meetings and distributes agendas as requested; coordinated catering services and schedule transportation as needed.
  • Handled incoming mail; files, distributes, and duplicated correspondences; filing, inventory of office supplies and materials, photocopying and faxing, maintained office files and records and other general office duties assigned.
  • Maintained and updated, tracked and reconciled PeopleSoft/Finance purchases, patient/employee complaints, HR compliance, timely processing of ARFs, preparation of department timesheets and timely processing of catering requests.
  • Monitored Departmental Budget for Non-Pharmaceuticals so that spending does not exceed limits; reconciled non-pharmaceutical related issues with Accounts Payable; responsible for creation and follow-up of all non-pharmaceutical purchase orders; followed-up on delayed deliveries and resolved outstanding issues in timely manner; ordered all clerical supplies and non-pharmaceutical supplies as needed; participated in supervising staff meetings; coordinated and assisted with processing documentation for volunteers within department; assisted with TJC preparedness to ensure that all areas were in compliance
  • Completed bi-weekly payroll for 150 employees.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient
  • Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data
  • Restocked supplies and placed purchase orders to maintain adequate stock levels
  • Executed record filing system to improve document organization and management
  • Coordinated and scheduled meetings and conference calls to optimize scheduling of senior staff

Executive Assistant/Human Resources

Centerlight Healthcare
07.2014 - 02.2015
  • Prepared daily minutes for meetings, created charts and spreadsheets for Director; answered phones; booked conference room for meetings and events
  • Assisted nurses with weekend scheduling for clients care plan; coordinated weekend schedule for on duty nurse; maintained nurse's hours and submitted time sheets to payroll
  • Timekeeper for nurses, social workers and case managers.
  • Completed bi-weekly payroll for 75 employees
  • Processed travel expenses and reimbursements for executive team and senior management group
  • Screened calls and emails and initiated actions to respond or direct messages for managers
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Answered high volume of phone calls and email inquiries
  • Organized and coordinated conferences and monthly meetings
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data
  • Screened calls and emails and responded accordingly to support executive correspondence
  • Handled confidential and sensitive information with discretion and tact

FGP Coordinator/Orthopedic

NYU Langone Medical Center
04.2013 - 02.2014
  • Responsible for registering and scheduling patients in appropriate IT system for surgery; coordinated with operating room to ensure physician block time; organized daily patient schedules; ensured that triaged incoming patient reported to appropriate locations; answered phones, prepared billing information for billing services, obtained and documented insurance pre-authorizations and pre-certifications; obtained patients eligibility and referrals from various insurance plans; facilitated physician and patient administrative needs, obtaining authorization from insurance companies for surgical procedures, hospitalizations, and prescriptions; resolved claim denials by appealing through written correspondence; maintained billing log for surgical claims, scheduled patient for pre-surgical testing, obtained medical clearance for patient procedures and coded correct ICD and CPT codes on billing documents
  • Completed bi-weekly payroll for 10 employees.
  • Used job-related software to draft and finalize written correspondence and documentation.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch

Medical Coordinator – Executive Assistant/Orthopedic

NYU Langone Medical Center
11.2011 - 04.2013
  • Provided administrative support to doctors and practice managers in various departments; pre-certification of radiology tests, making appointments, preparing charts for office hours; insurance claim follow-up, office hour relief, calling in prescriptions, obtaining insurance verification, typing letters of medical necessity, scheduling pre-surgery testing, updating CPT and ICD9 codes for billing; answered telephone, responded to patients' inquires, handled messages for doctors and practice managers
  • Scheduled surgeries managed pre-certifications and verified insurance coverage.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.
  • Discussed medical histories with patients in effort to provide most effective
  • Maintained professional demeanor by staying calm when addressing unhappy or patients.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes
  • Created and managed office systems to efficiently deal with documentation.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Filed paperwork and organized computer-based information.
  • Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations.
  • Confirmed important personal and payment information for compliance with security and payment card industry standards.
  • Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
  • Helped patients complete necessary medical forms and documentation.
  • Managed multi-line phone system and pleasantly greeted patients.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current
  • Maintained professional demeanor by staying calm when addressing unhappy or patients.

Education

High School Diploma -

Boys And Girls High School
Brooklyn, NY
06.1989

Skills

  • Programming and Software Skills
  • Microsoft Office 2016 Suite, Microsoft Windows 10, Internet Explorer 11, Microsoft Outlook, PeopleSoft
  • Purchasing
  • Procurement expertise
  • Evaluating capital projects
  • Records management procedures
  • GAAP understanding
  • Customer Service
  • Human Resources Management
  • Project Planning
  • Customer Relationship Management
  • Customer Relations
  • Problem Resolution

Timeline

Coordinating Manager

NYC Health + Hospitals
09.2020 - Current

Office Coordinator

NYC Health + Hospitals
09.2018 - 09.2020

Administrative Assistant

NYC Health + Hospitals
02.2015 - 09.2018

Executive Assistant/Human Resources

Centerlight Healthcare
07.2014 - 02.2015

FGP Coordinator/Orthopedic

NYU Langone Medical Center
04.2013 - 02.2014

Medical Coordinator – Executive Assistant/Orthopedic

NYU Langone Medical Center
11.2011 - 04.2013

High School Diploma -

Boys And Girls High School

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Kenya Lovelace McKeython