Kenyama Clark
Port Saint Lucie,Florida
Summary
Motivated professional offering proficiency in data entry and sales combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
9
9
years of professional experience
Work History
Data Entry Clerk
Windsor Group LLC (USDA, Government Contract)
11.2023 - Current
- Enhanced data accuracy by meticulously reviewing and correcting errors in spreadsheets and databases.
- Improved database integrity by regularly updating records to ensure relevancy and accuracy of information.
- Increased team efficiency by training new data entry clerks on company software, processes, and best practices.
- Reduced turnaround time for projects by consistently meeting or exceeding deadlines while maintaining high-quality work output.
- Collaborated with IT department to troubleshoot software issues, leading to a more stable data entry environment.
- Streamlined workflow with automation techniques, reducing manual input time and minimizing potential for human error.
Data Enrollment II (Remote)
Elevance Health
05.2023 - 08.2023
- Streamlined enrollment processes by implementing efficient data entry and verification techniques.
- Enhanced student satisfaction with clear communication and timely resolution of enrollment queries.
- Managed large volumes of enrollment applications, ensuring accuracy and adherence to deadlines.
- Collaborated with team members to continuously improve enrollment procedures for optimal efficiency.
- Handled sensitive information with confidentiality, providing peace of mind to applicants during the enrollment process.
- Participated in training sessions to stay up-to-date on industry best practices, enhancing overall job performance and efficiency.
Mobile Expert
GP Mobile/ T-Mobile
07.2022 - 04.2023
- Streamlined store operations for better efficiency by maintaining an organized and clean work environment.
- Increased customer satisfaction by providing expert advice on mobile devices and plans.
- Developed loyal customer relationships through exceptional service, resulting in repeat visits and word-of-mouth referrals.
- Managed inventory effectively, ensuring stock levels were maintained at optimal levels for peak business periods.
- Resolved customer complaints swiftly and professionally, ensuring a positive experience for all parties involved.
- Enhanced teamwork, collaborated with colleagues to share knowledge and improve overall store performance.
- Assisted customers in setting up new devices, transferring data, and troubleshooting technical issues as needed.
- Exceeded assigned sales targets consistently by building rapport with customers and identifying upselling opportunities.
Human Resources
S&A Home Healthcare
03.2018 - 03.2020
- Improved employee satisfaction by developing and implementing new HR policies and procedures.
- Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
- Managed benefits administration, ensuring accurate enrollment and timely resolution of issues.
- Administered compensation, benefits, and performance management systems at direction of supervisor.
Ace Salesman
PC Richard & Son
12.2016 - 01.2018
- Increased sales revenue by identifying potential clients and conducting persuasive product presentations.
- Exceeded quarterly sales targets by implementing effective sales strategies and nurturing leads.
- Collaborated with team members to streamline sales processes, resulting in an efficient workflow.
- Assisted customers in selecting appropriate products based on their needs, boosting satisfaction rates.
- Provided after-sales support, addressing any issues promptly to ensure ongoing client satisfaction.
- Developed strong client relationships through consistent communication and exceptional customer service.
Assistant Manager
Walgreens
04.2015 - 10.2016
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
- Implemented staff training programs, enhancing product knowledge and improving customer service skills.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
High School Diploma -
Brownsville Academy Highschool
Brooklyn, NY12.2016
Skills
- Document Processing
- Data Security
- File Management
- Professional and Mature
- Word Processing
- Medical Terminology
- Employee Relations
- Communication Management
- Talent Management
- Benefits Administration
- Upselling
- Sales Development
- Inventory Tracking
- Money Transfer Systems
- Money Handling
- Product Sales
- Payment Processing
- Problem-Solving Skills
- Listening Skills
- Task Delegation
Timeline
Data Entry Clerk
Windsor Group LLC (USDA, Government Contract)
11.2023 - Current
Data Enrollment II (Remote)
Elevance Health
05.2023 - 08.2023
Mobile Expert
GP Mobile/ T-Mobile
07.2022 - 04.2023
Human Resources
S&A Home Healthcare
03.2018 - 03.2020
Ace Salesman
PC Richard & Son
12.2016 - 01.2018
Assistant Manager
Walgreens
04.2015 - 10.2016
High School Diploma -
Brownsville Academy Highschool
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