Kenyana Burke
Chesapeake,VA
Summary
Energetic individual equipped to work hard in fast-paced, constantly changing environments.
Experienced Team Member bringing outstanding performance working with others to meet common goals.
Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency.
Uses independent decision-making skills and sound judgment to positively impact company success.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Warehouse Worker
Influance Hair Care
09.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Sales Agent
Life Protect 24/7
08.2023 - 08.2023
- Developed strong relationships with clients through excellent customer service and regular followups.
- Explained features and advantages of Life Protect products or services to promote sales.
- Assisted call-in customers with questions and orders.
Product Demonstrator
Product Connections
06.2023 - 08.2023
- Assisted customers in locating items, addressed questions and provided product samples.
- Enhanced customer experience with friendly interactions and thorough knowledge of products demonstrated.
- Set up product displays before demonstrations and checked after completing presentation to maintain attractive sales space.
- Developed strong, honest and open customer relationships by presenting informational sales presentations to potential customers.
- Utilized strong communication skills to convey complex product information clearly and concisely to a diverse range of customers.
- Consistently met or exceeded demonstration goals while maintaining high levels of professionalism and enthusiasm.
- Maintained detailed records of demonstration results to inform future improvements in presentation content or techniques.
Team Member
Taco Bell
06.2021 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
Crew Member
Jersey Mike's Subs
01.2022 - 02.2022
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Assisted other team members to achieve goals.
Team Member
Arby’s
06.2020 - 08.2021
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Trained new team members by relaying information on company procedures and safety requirements.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Education
High School Diploma -
Deep Creek High School
Chesapeake, VA06.2021
Bachelor of Arts - Psychology
Norfolk State University
Norfolk, VA05.2025
Skills
- Clear Communication
- Attention to Detail
- Problem-Solving
- Customer Assistance
- Sales Training
- Networking
- Quick-learning
- Outgoing Personality
- Retail Sales
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Following Instructions
Timeline
Warehouse Worker
Influance Hair Care
09.2023 - Current
Sales Agent
Life Protect 24/7
08.2023 - 08.2023
Product Demonstrator
Product Connections
06.2023 - 08.2023
Crew Member
Jersey Mike's Subs
01.2022 - 02.2022
Team Member
Taco Bell
06.2021 - 07.2022
Team Member
Arby’s
06.2020 - 08.2021
High School Diploma -
Deep Creek High School
Bachelor of Arts - Psychology
Norfolk State University
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