Kenyana Mccollum
Lawrenceville,GA
Summary
Proactive restaurant and store manager with extensive experience in staff management and daily operations. Skilled in inventory control, cash reconciliation, and ensuring compliance with health regulations. Also knowledgeable in food safety and sanitation protocols. Bringing strong organizational skills and a commitment to enhancing client satisfaction. Strong background in sales, management and customer service in fast paced settings. Driven leader with strong problem-solving and customer service skills. Dedicated to providing highest level of service to customers and creating pleasant work environment for staff.
Overview
6
6
years of professional experience
Work History
Restaurant Manager
Cosmos Pizza
2022.03 - 2024.06
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Store Manager
Your CBD Store
2019.04 - 2022.04
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Supervised guests at front counter, answering questions regarding products.
Sales Representative
PTP Interprise
2018.05 - 2019.07
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
High School Diploma -
Central Gwinnet
Lawrenceville, GASkills
- Team Management
- Inventory control and record keeping
- Customer Engagement
- Staff Management
- Organization and prioritization
- Customer Service
- Front of House Management
- Work Planning and Prioritization
- Safe Food Handling
- Point of Sale (POS) system operation
Timeline
Restaurant Manager
Cosmos Pizza
2022.03 - 2024.06
Store Manager
Your CBD Store
2019.04 - 2022.04
Sales Representative
PTP Interprise
2018.05 - 2019.07
High School Diploma -
Central Gwinnet
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