Seasoned Patient Care Coordinator with a proven track record at Healthcare Consultants, enhancing patient health outcomes through effective coordination and healthcare documentation. Skilled in database coordination and administrative supervision, I excel in creating comprehensive care plans and improving healthcare operations. Demonstrates strong organizational standards and a confident approach to patient-centered care.
Overview
7
7
years of professional experience
Work History
Patient Care Coordinator Remotely
Healthcare Consultants
Saint Charles, MO
12.2024 - Current
Implemented patient care coordination programs aimed at improving patient health outcomes.
Collaborated with multidisciplinary teams in order to provide comprehensive patient centered care.
Managed patient admission and discharge processes, ensuring smooth transitions.
Coordinated care plans for patients by collaborating closely with healthcare professionals and specialists.
Facilitated communication between patients and healthcare teams, acting as a primary point of contact.
Scheduled evaluations and procedures for patients.
Compiled and maintained medical charts and reports in complex digital databases.
Followed up with discharged patients after they left the facility to ensure they were receiving adequate post-care support.
Obtained informed consent and payment documentation from patients and filed in system.
Scheduled appointments for patients and coordinated follow-up visits as needed.
Activities Assistant
Windsor Estates Nursing and Rehabilitation
Saint Charles, MO
01.2022 - 11.2024
Explained principles, techniques and safety procedures and demonstrated use of materials and equipment.
Completed and maintained time and attendance forms and inventory lists.
Coordinated musical guests, movies and other types of resident entertainment.
Tracked resident demographics and preferences in order to develop enjoyable activities plans.
Assessed needs and interests of individuals and groups and planned activities accordingly.
Adapted equipment as needed for safe participation by individuals with disabilities or physical limitations.
Helped residents participate in activities with basic and advanced mobility support.
Collaborated with team members to ensure that all programs were successful and enjoyable for all involved.
Assisted with transportation arrangements for offsite activities when required.
Conferred with management to discuss and resolve participant complaints.
Assisted in the development of activity plans for residents on a weekly basis.
Instructed staff on proper procedures for leading activities and providing support for residents' needs.
Home Health Aide
Easter Seals Midwest
Maryland Heights, MO
02.2019 - 01.2022
Assisted with personal care activities, such as bathing, dressing and grooming.
Directed patients in simple prescribed exercises and assisted with daily physical therapy routines.
Recognized emergency situations and implemented appropriate procedures.
Dressed, groomed and fed patients with limited physical abilities to support basic needs.
Cared for patients by washing and ironing laundry, cleaning or assisting with personal care.
Took initiative to ensure all tasks were completed efficiently within the designated time frame.
Administered prescribed medications under direction from physician.
Monitored vital signs such as temperature, pulse rate, blood pressure .
Transported individuals to medical appointments and assisted with errands.
Answered patient calls promptly, providing assistance or referring them to appropriate personnel when needed.
Prepared meals and snacks according to prescribed diets.
Maintained confidentiality of patient information at all times as per HIPAA regulations.
Tracked and reported clients' progress based on observations and conversations.
Receptionist
Garden Plaza Nursing Home
Saint Louis , MO
03.2018 - 01.2019
Updated daily log book with information about visitors entering the premises.
Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
Monitored reception area to provide consistently safe, hazard-free environment for customers.
Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
Sorted invoices for accounting department by date stamping and filing by vendor code.
Scheduled and confirmed appointments and meetings for management team.
Scheduled and confirmed appointments.
Updated and recorded customer or client information to maintain accounts.
Participated in emergency response drills and maintained knowledge of safety procedures.
Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
Answered, screened, and forwarded incoming phone calls while managing multi-line telephone systems.
Kept updated records of office expenses and costs, assisting with budget tracking.
Protected clients' rights by maintaining confidentiality of personal and financial information.