Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
Generic

Kenyatta Byrd

Driver
Montebello,CA

Summary

Knowledgeable Home Health Aide delivers high-quality care to individuals. Creates safe and secure environment while assisting with daily living activities. Offers friendly and understanding attitude. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proficient and hardworking Transportation professional well-versed in area attractions and available amenities. Adept at accurately logging fuel costs and diligently reporting incidents. Current California Class B license with clean driving record.

Overview

16
16
years of professional experience

Work History

Caregiver

IHSS Adult Services Program
Los Angeles, CA
01.2008 - Current
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Provided physical assistance for mobility, promoting independence and safety in the home environment.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Enhanced patient well-being by providing personalized care and support tailored to individual needs.

Bus Operator

Big Bus Tours
03.2019 - 08.2023
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Consistently met or exceeded on-time performance goals, contributing to overall system efficiency.
  • Assisted passengers with disabilities, ensuring their safe boarding, travel, and disembarking from the bus.
  • Collaborated with dispatchers to address route changes, delays, or emergencies in real time.
  • Received commendations for exceptional customer service and professionalism during interactions with passengers.
  • Informed passengers about route details, schedules, transfers, and fare policies as needed.
  • Contacted dispatchers and company mechanics to report vehicle issues and other problems.

Bus Operator

Silverado Stages
10.2016 - 03.2019
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Maintained a clean and safe bus environment for the comfort of all passengers.
  • Conducted comprehensive pre-trip inspections to ensure vehicle safety and compliance with regulations.
  • Prepared detailed reports of daily operations including incidents, mechanical issues, delays, or other pertinent information for management review.
  • Improved fuel efficiency through conscious driving habits such as proper acceleration control and avoiding unnecessary idling times at stops.
  • Conducted regular maintenance checks on the bus''s engine oil levels, tire pressure gauges, brake systems-ultimately reducing repair costs over time.
  • Assisted in developing new routes and schedules by providing valuable feedback on passenger needs and traffic patterns.
  • Answered questions from passengers with respect and accuracy, providing information about fares, schedule details and baggage stowing.
  • Helped passengers stow and retrieve luggage, bags, wheelchairs and other items.
  • Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
  • Reported delays, accidents or other traffic and transportation situations using telephones or mobile two-way radios.
  • Adhered to safety regulations to verify wellbeing of passengers and fellow drivers.
  • Updated and maintained accurate trip logs and records.

Transit Bus Operator

Metropolitan Transportation Authority
12.2013 - 09.2016
  • Enhanced passenger satisfaction by providing timely and efficient transportation services.
  • Reduced accidents and maintained safety by adhering to strict driving regulations and guidelines.
  • Assisted passengers with special needs, ensuring a comfortable and accessible transit experience for all riders.
  • Improved on-time performance by effectively navigating traffic conditions and adjusting routes as necessary.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.
  • Provided information about routes, destinations and timelines to inform passengers.
  • Aided passengers with disabilities or special needs.
  • Picked up and dropped off passengers at regularly scheduled locations by following strict time schedules.
  • Complied with traffic regulations to operate vehicles in safe and courteous manner.
  • Assisted passengers with inquiries and requests during trips.
  • Verified cleanliness and tidiness of bus through regular cleaning.
  • Calculated and collected fares from passengers.
  • Updated and maintained accurate trip logs and records.
  • Inventoried bus emergency and first aid supplies and equipment.
  • Regulated heating, lighting and ventilating systems for passenger comfort.
  • Diffused potential passenger disputes with fairness and professionalism.
  • Participated in regular training sessions to stay up-to-date on safety regulations and driving techniques.
  • Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.

Education

High School Diploma -

Susan Miller Dorsey Senior High School
Los Angeles, CA
07.1997

Skills

  • Medical equipment operation
  • Infection control
  • Stress management
  • CPR certification
  • Emotional support
  • First aid knowledge
  • Meal preparation
  • Time management
  • Patient Transport
  • Elder Care

Accomplishments

Leadership and Best Customer Service Award

Languages

English
Full Professional

References

References available upon request.

Timeline

Bus Operator

Big Bus Tours
03.2019 - 08.2023

Bus Operator

Silverado Stages
10.2016 - 03.2019

Transit Bus Operator

Metropolitan Transportation Authority
12.2013 - 09.2016

Caregiver

IHSS Adult Services Program
01.2008 - Current

High School Diploma -

Susan Miller Dorsey Senior High School

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