Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenyatta Fultz

Hammond,IN

Summary

Knowledgeable Case Manager experienced in coordinating care for individuals. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others. CPR and First Aid certified.

Overview

8
8
years of professional experience

Work History

Director of Social Work

Aliya Of Homewood
09.2023 - Current
  • Hired, developed, motivated and retained top talent.
  • Planned and monitored staff hiring, disciplinary actions and continuing education initiatives.
  • Built and sustained trusting client relationships.
  • Developed and implemented departmental goals, plans and standards consistent with administrative, legal and ethical requirements of organization.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Provided leadership, guidance and support to staff members.
  • Collaborated with community members to develop and implement service initiatives.

Social Services Case Manager

Palos Heights Rehabilitation Center
02.2020 - 09.2023
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Oversaw staff development through in-depth training's, workshops, seminars and other learning opportunities.
  • Worked with senior case managers to coordinate team development activities and training's.
  • Developed and implemented variety of innovative policies and strategies to promote client self-sufficiency.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Managed weekly and quarterly care conferences.
  • Managed over 25 calls per day.
  • Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
  • Coordinated with social, public and welfare agencies to obtain and provide client information.
  • Disposed of personal biases and remained open and empathetic when designing client service plans.
  • Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting 20+ clients in acquiring needed aid.

Social Services Coordinator

Mayfiled Health Care
07.2016 - 12.2019
  • Identified care needs of individual patients and coordinated responses based on physician advice, insurance limitations and procedural costs
  • Increased referral rates by providing excellent service and building meaningful relationships with patients and caregivers
  • Helped patients receive appropriate, high-quality care with reasonable results
  • Managed support services and fostered communication among social workers, therapists, hospital staff and patients.
  • Managed care plans, quarterly assessments, and hospice evaluations for over 50 residents
  • Scheduled patient appointments
  • Managed over 20 calls per day pertaining to care, care plans, appointment follow up, equipment orders, Home Health referrals, discharge planning with family for residents/patients
  • Coordinated with social, public and welfare agencies to obtain and provide client information.
  • Identified community resources to support clients.
  • Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
  • Cultivated positive, trusting relationships with clients and community providers to promote effective coordination of resources.
  • Assisted clients in accessing services and benefits by providing education and information about community resources, successfully assisting clients in acquiring needed aid.
  • Managed multiple phone lines
  • Used PCC and Matrix to create and prepare reports and documentation.

Education

Bachelor of Arts - Education

Tougaloo College
Tougaloo, MS
05.2006

High School Diploma -

Future Commons High School
Chicago, IL
06.2000

Associate of Science -

Ivy Tech Community College
East Chicago, IN
05.2021

Skills

  • Skills
  • Social services
  • Effective customer service
  • Social services knowledge
  • Client Service
  • Social work background
  • Service calls
  • Obtaining Referrals
  • Client Meetings
  • Grief and Bereavement Counseling
  • Client Needs Assessment
  • Creative Thinking
  • Meeting services

Timeline

Director of Social Work

Aliya Of Homewood
09.2023 - Current

Social Services Case Manager

Palos Heights Rehabilitation Center
02.2020 - 09.2023

Social Services Coordinator

Mayfiled Health Care
07.2016 - 12.2019

Bachelor of Arts - Education

Tougaloo College

High School Diploma -

Future Commons High School

Associate of Science -

Ivy Tech Community College

Similar Profiles

CREATE PROFILE
Kenyatta Fultz