Overview
Work History
Education
Skills
Timeline
Generic

Kenyatta Houston

Elmwood Park,NJ

Overview

11
11
years of professional experience

Work History

Seasonal Customer Service

Lyneer Staffing / National Tree Company
Cranford, New Jersey
10.2023 - 12.2023
  • Resolved escalated customer complaints and answered questions regarding Christmas Trees and their specs
  • Maintained updated records of inventory of Christmas Trees, maintenance actions, and tracking of orders.

Sales Support Representative

Getinge USA Sales
Wayne, New Jersey
07.2022 - 03.2023
  • Handled Hospital inquiries regarding specs and features of Getinge Medical Operation Room equipment
  • Accessed SAP database to obtain latest purchase orders from Regional and District Managers
  • Processed purchase orders into system, and converted to Sales order for factory.

Seal Coating and Asphalt Maintenance (Trasitioned to outside work due to Covid pandemic)

Thompson Seal Coating
Elmwood Park, New Jersey
06.2020 - 07.2022
  • Spread asphalt, gravel and other materials at work locations using a variety of tools and equipment
  • Cleared areas in preparation for laying down asphalt
  • Performed cleaning, and maintenance of equipment.

Customer Service Representative

Manpower Staffing / Conduent
Hackensack / Secaucus, New Jersey
10.2019 - 04.2020
  • Answered inbound calls and verified identification of Corning Inc
  • Retirees using a 3 step verification process
  • Processed retiree requested withdrawals, loans, rollovers, and contributions from their respective 401K plans.

Customer Service Education

Premier Response / World Education Services
North Bergen, New Jersey
08.2018 - 09.2019
  • Provided GPA test result scores to international students regarding their Education Credentials Evaluation
  • Discussed with students procedures in determining credentials validity, GPA transfer score, and Equivalency to American and Canadian degrees.

Customer Service and Sales Support

Communications Components Inc
South Hackensack, New Jersey
11.2014 - 10.2017
  • Conferred daily with telecommunications equipment procurers, and installation technicians regarding specs and features of cell tower antennas
  • Provided information regarding features of equipment, in sales support role to west coast sales representatives

Customer Service

Human Edge / Axa Equitable
Rutherford, New Jersey
01.2013 - 03.2014
  • Received call requests from financial advisers, and stock brokers to initiate an annuity funds transfer or to obtain the status of a funds transfer
  • Initiated funds transfers and reported transfer status back to financial advisers and stock brokers.

Education

Certification in Office Management Systems: Microsoft Windows & Office Suite, Outlook -

Dover Business College / Merged With Berkely
06.2002

Skills

  • Telephone etiquette, verbal, and written communication
  • Troubleshooting & complaint resolution
  • Customer Order Management Account updating
  • Microsoft Office (Word, Excel, Powerpoint & Outlook)
  • Sales Support / Proficient utilizing SAP

Timeline

Seasonal Customer Service

Lyneer Staffing / National Tree Company
10.2023 - 12.2023

Sales Support Representative

Getinge USA Sales
07.2022 - 03.2023

Seal Coating and Asphalt Maintenance (Trasitioned to outside work due to Covid pandemic)

Thompson Seal Coating
06.2020 - 07.2022

Customer Service Representative

Manpower Staffing / Conduent
10.2019 - 04.2020

Customer Service Education

Premier Response / World Education Services
08.2018 - 09.2019

Customer Service and Sales Support

Communications Components Inc
11.2014 - 10.2017

Customer Service

Human Edge / Axa Equitable
01.2013 - 03.2014

Certification in Office Management Systems: Microsoft Windows & Office Suite, Outlook -

Dover Business College / Merged With Berkely

Similar Profiles

CREATE PROFILE
Kenyatta Houston