Kenyatta King
Walmart
Tallahassee,FL
14
years of professional experience
Results-driven retail professional with over 10 years in high-volume environments. Skilled in mentoring and training teams to enhance performance and collaboration. Experienced in developing strategies that drive results in fast-paced settings. Strong communication and leadership abilities support continuous improvement.
Work History
Fresh Coach
3 Months- Oversaw daily operations of fresh departments, ensuring compliance with quality standards.
- Trained new team members on fresh food handling and safety procedures.
- Collaborated with cross-functional teams to streamline product placement and merchandising strategies.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Implemented process improvements that enhanced operational efficiency within fresh departments.
- Analyzed sales data to optimize product assortment and maximize customer satisfaction.
- Mentored staff in best practices for maintaining freshness and minimizing waste.
- Led initiatives to improve departmental performance through strategic planning and execution.
- Trained and mentored 4 new personnel hired to fulfill various roles.
- Developed and executed performance management programs to increase employee engagement and productivity.
- Built and maintained professional relationships with vendors and suppliers.
Fashion Coach
11 Months- Mentored new coaches, facilitating knowledge transfer and fostering a collaborative environment.
- Developed training programs to enhance team performance and improve customer service skills.
- Implemented process improvements that streamlined operations and increased team efficiency.
- Conducted regular performance evaluations to identify areas for development and growth.
- Analyzed workflow processes to recommend enhancements, driving productivity across teams.
- Led team meetings to discuss progress, share best practices, and align on key initiatives.
Frontend Coach
1 Year 4 Months- Mentored team members on front-end operations and customer service best practices.
- Implemented training programs to improve staff performance and engagement levels.
- Streamlined checkout processes, enhancing efficiency and reducing wait times for customers.
- Analyzed customer feedback to identify areas for improvement in service delivery.
- Collaborated with management to develop strategies that increased overall store performance.
- Led initiatives focused on optimizing front-end workflows and enhancing customer experiences.
- Assisted in the recruitment and onboarding of new front end team members, helping to create a cohesive and highly skilled group of professionals.
- Monitored cash drawers in 30 checkout stations to verify adequate cash supply.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Ecommerce Coach
1 Year- Addressed customer feedback and resolved issues, enhancing customer satisfaction and maintaining high service standards.
- Developed and implemented strategies for online sales and marketing, driving increased online sales volume and improving product viability.
- Collaborates with demand planning and warehousing teams to guarantee efficient order fulfillment.
- Collaborated with demand planning and warehousing teams to ensure efficient order fulfillment processes.
- Prioritizes customer satisfaction by promptly addressing customer feedback and resolving any issues to maintain high service standards.
- $60million-$80million
Food & Consumables Coach
2 Years 4 Months- Enhanced team competencies through tailored coaching and feedback, managed organizational change initiatives, articulated business objectives, and executed strategic resolutions to drive effective operational outcomes.
- Delivered exceptional customer service by managing initiatives to resolve complaints, developing action plans to address deficiencies, and leading process improvements to elevate customer experience.
- Oversaw associate development through comprehensive hiring, training, and mentorship programs, effectively communicated expectations, acknowledged associate achievements, promoted awareness of diversity and inclusion, and recruited qualified individuals to fulfill staffing needs and propel company growth.
- Demonstrated outstanding customer service standards and managed associated initiatives, successfully resolving customer complaints and issues, developed action plans to rectify deficiencies, and provided process improvement leadership to enhance overall customer experience.
- Managed financial operations with annual revenue ranging from $40 million to $60 million.
Assistant Manager
3 Years 3 Months- Led daily operations, ensuring optimal team performance and customer satisfaction.
- Developed training programs to enhance staff skills and improve service efficiency.
- Streamlined inventory management processes to reduce waste and optimize stock levels.
- Implemented employee performance evaluations to foster accountability and growth.
Bakery Manager
4 Years 10 Months- Managed budgets between $60 million and $80 million for multiple projects.
- Oversaw daily bakery operations, ensuring compliance with safety and health standards.
- Managed inventory levels, optimizing stock turnover and reducing waste.
- Trained and mentored staff on baking techniques and customer service excellence.
Education
Bachelor's Degree - Business Management
High School Diploma
Skills
Inventory Management
Sales Forecasting
Merchandising Strategies
Constructive feedback
Staff Training and Development
Leadership
Customer engagement
Team collaboration
Problem-solving
Dependable execution
Prioritization
Effective communication
Active listening
Effective communication
Adaptability and flexibility
Adaptability and flexibility
Timeline
Fresh Coach
Walmart
05.2026 - CurrentRead More
Fashion Coach
Walmart
06.2025 - 05.2026Read More
Frontend Coach
Walmart
02.2024 - 06.2025Read More
Ecommerce Coach
Walmart
02.2023 - 02.2024Read More
Food & Consumables Coach
Walmart
10.2020 - 02.2023Read More
Assistant Manager
Walmart
07.2017 - 10.2020Read More
Bakery Manager
Walmart
09.2012 - 07.2017Read More
Bellevue University
Bachelor's Degree from Business Management
Read More
Vivian Gaither High School
High School Diploma
Read More