Kenyatta N. Davis
Greensboro,NC
Summary
Dedicated and compassionate social work professional with over 15 years of experience in child welfare, behavioral health, foster care, and care management seeking a position as a Care Coordinator with the Trillium Innovations Waiver. Offering a strong foundation in clinical documentation, treatment planning, service linkage, and person-centered care to improve outcomes for individuals with intellectual and developmental disabilities and behavioral health needs.
Overview
17
17
years of professional experience
1
1
Certification
Work History
Director/Qualified Professional
Toya's Project, LLC
06.2022 - Current
- Provide oversight and clinical supervision for adolescents with intellectual and developmental disabilities.
- Coordinate interdisciplinary care, manage crisis interventions, and ensure compliance with DHHS .5600B regulations.
- Develop individualized service plans, behavior support plans, and documentation aligned with Innovations Waiver requirements.
- Lead staff training, audits, and quality assurance reviews to maintain compliance and service excellence.
Placement Specialist
Children’s Home Society of NC
02.2022 - 05.2025
- Delivered comprehensive foster care and adoption services including treatment-level placements.
- Maintained compliance with Medicaid/MCO documentation standards.
- Conducted assessments, treatment planning, and interdisciplinary collaboration with schools and therapists.
- Provided post-placement supports and coordinated crisis interventions.
Customer Care Advisor – Special Needs Coordination
United Healthcare
02.2021 - 02.2022
- Served as point-of-contact for families with complex behavioral and medical needs.
- Coordinated care, scheduled services, and resolved barriers to access Medicaid-covered supports.
- Educated members on benefit usage and community resources.
Foster Care Social Worker
Guilford County DSS
08.2018 - 10.2020
- Managed caseloads of children in DSS custody; coordinated services, court reports, and permanency planning.
- Facilitated interdisciplinary team meetings with schools, therapists, and guardians.
Associate/Qualified Professional
Wilson Constant Care Group Home
10.2014 - 10.2019
- Provided care management and behavior support for adolescents in residential settings.
- Maintained Medicaid documentation and participated in treatment planning.
Senior Social Worker – CPS Investigations
Forsyth County DSS
11.2016 - 08.2018
- Investigated reports of abuse, neglect, and dependency.
- Assessed safety risks and coordinated interventions with law enforcement and service providers.
Health Concierge Representative
Aetna Insurance Inc.
05.2008 - 11.2016
- Delivered education and consultation on benefits and chronic condition management.
Education
Bachelor of Social Work -
North Carolina A&T State University
12.2006
Skills
- Behavioral Health & IDD Support Services
- Innovations Waiver Knowledge & Medicaid Compliance
- Person-Centered Planning & Service Coordination
- Crisis Management & Safety Planning
- Multi-System Collaboration (DSS, MCOs, Schools, Therapists)
- Comprehensive Clinical Documentation & Assessments
- Strong Communication (Written/Verbal)
- Microsoft Office Suite: Word, Excel, PowerPoint, Teams
Certification
- CPR/First Aid Certified
- Behavioral Support & Crisis Intervention (NCI/TCI)
- Innovations Waiver Overview (Completed through agency)
- Trauma-Informed Care & Adolescent Development
- NC DSS Foundations Training
Timeline
Director/Qualified Professional
Toya's Project, LLC
06.2022 - Current
Placement Specialist
Children’s Home Society of NC
02.2022 - 05.2025
Customer Care Advisor – Special Needs Coordination
United Healthcare
02.2021 - 02.2022
Foster Care Social Worker
Guilford County DSS
08.2018 - 10.2020
Senior Social Worker – CPS Investigations
Forsyth County DSS
11.2016 - 08.2018
Associate/Qualified Professional
Wilson Constant Care Group Home
10.2014 - 10.2019
Health Concierge Representative
Aetna Insurance Inc.
05.2008 - 11.2016
Bachelor of Social Work -
North Carolina A&T State University