KENYATTA SHAHIN
Chicago
Summary
Executed venipuncture and specimen collection procedures, ensuring patient care excellence in plasma donation and mobile healthcare environments.
Overview
2026
2026
years of professional experience
1
1
Certification
Work History
Mobile Phlebotomist - CareSend
Phlebotomist
Chicago, IL
05.2025 - 02.2026
- Collected blood samples from patients in various settings, ensuring safety and comfort.
- Maintained accurate patient records and documentation for compliance with health regulations.
- Delivered exceptional patient care by addressing concerns and providing clear instructions pre- and post-procedure.
- Coordinated schedules to optimize efficiency in mobile phlebotomy services across multiple locations.
- Utilized venipuncture techniques to achieve successful sample collection on first attempt consistently.
- Collaborated with healthcare teams to ensure seamless communication regarding patient needs and testing requirements.
- Trained new staff on best practices for blood collection and patient interaction protocols.
- Resolved logistical challenges effectively, enhancing service delivery in high-demand environments.
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Enhanced patient trust with compassionate care, professional demeanor, and confidentiality in handling sensitive information.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Improved efficiency with accurate and timely completion of blood draws and specimen labeling.
- Fostered positive relationships with clients, generating repeat business through excellent customer service.
- Handled insurance verification tasks using Software and Software to validate patient insurance information.
- Developed and implemented strategies to improve phlebotomy processes.
- Performed laboratory tests to assist physicians in diagnosis.
- Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
- Provided guidance and support to laboratory personnel.
- Assisted in training and onboarding new phlebotomists.
- Participated in quality assurance and competency assessment initiatives.
- Followed established safety protocols and standards to minimize risk of infection and injury.
- Reviewed and processed requisitions for laboratory tests.
- Drew blood from veins by vacuum tube, syringe, or butterfly venipuncture methods.
- Monitored supply levels and placed orders for laboratory supplies.
- Verified proper storage and transportation of specimens to laboratories.
- Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
- Collected blood samples in accordance with laboratory protocols and regulations.
- Verified patients' identification for proper sample collection.
- Participated in continuing education programs to stay up to date on new technologies and procedures.
- Assembled tourniquets, needles, and blood collection devices to prepare work trays.
- Conducted venipuncture and other CT procedures.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Completed proper sanitation and cleaning of equipment and work areas between patients.
- Addressed questions and concerns to educate patients on collection process and procedures.
- Used personal protective equipment correctly to protect coworkers and patients.
- Packaged and shipped specimens to central lab daily.
- Enhanced patient comfort by establishing rapport and providing clear explanations of procedures.
- Centrifuged blood samples as outlined in clinical protocols.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Continuously updated knowledge in the field of phlebotomy through ongoing educational opportunities such as workshops or conferences.
- Promoted a safe working environment by consistently practicing proper infection control techniques and maintaining clean work areas.
- Acted as a liaison between patients, healthcare providers, and laboratory staff by effectively communicating relevant information regarding test results or special requests.
- Contributed to team success by collaborating with healthcare professionals on special projects or assignments as needed.
Phlebotomist
CLS Plasma
Chicago, IL
05.2025 - 02.2026
- Oversaw blood sample collection activities, ensuring adherence to safety protocols and regulatory standards.
- Evaluated safety protocols and enhanced infection control measures to ensure a safer environment.
- Oversaw integration of electronic patient record systems to enhance documentation accuracy and improve healthcare service delivery efficiency.
- Developed and implemented comprehensive training initiatives to enhance phlebotomy techniques.
Work Study Student
Northwestern Medical Center Laboratory Services
Chicago, IL
2024 - 2025
- Assisted laboratory staff with specimen processing and sample preparation.
- Maintained cleanliness and organization of laboratory workspace to ensure safety compliance.
- Supported data entry tasks for patient records using laboratory information systems.
- Collaborated with team members to streamline workflow processes, enhancing efficiency.
- Processed and labeled specimens accurately to facilitate timely analysis and reporting.
- Contributed to inventory management by restocking supplies and monitoring usage levels.
- Engaged in cross-training sessions to learn various laboratory techniques and protocols.
- Provided technical support for equipment maintenance, ensuring optimal operational performance.
- Input data into spreadsheets and databases.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Utilized office management software to record and track customer information.
- Supported staff on special assignments and ad hoc projects.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Compiled and analyzed data to produce reports.
- Monitored and tracked budgets and expenses.
- Purchased and maintained office supplies.
- Informed and supported business leaders through consistent communication and administrative support duties.
Education
High School Diploma - Healthcare Worker
Chicago State University
Chicago, IL11.2025
Skills
- Performed venipuncture and capillary blood collection to ensure accurate diagnostic testing
- Applied butterfly needle technique to facilitate efficient blood draws and minimize patient discomfort
- Implemented standardized order of draw protocols to maintain sample integrity
- Oversaw specimen processing operations to enhance laboratory efficiency Coordinated with team members to implement best practices in specimen handling Developed protocols to ensure compliance with safety and quality standards
- Oversaw patient care processes to ensure high standards of service delivery Fostered open communication channels among healthcare professionals to improve patient outcomes Championed initiatives that enhanced patient engagement and satisfaction
- Oversaw implementation of HIPAA compliance measures to enhance patient confidentiality Led training initiatives to educate staff on privacy standards and regulatory requirements Developed and refined policies to ensure protection of patient data
- Managed electronic patient documentation systems to ensure compliance with healthcare regulations
- Oversaw development and execution of infection control strategies and safety protocols to enhance workplace health Led training initiatives for staff on effective hygiene practices and safety regulations Evaluated compliance with safety standards to ensure a secure environment
Certification
Certified Phlebotomy Technician (Certificate)
Clinical Exposure – Chicago Area Clinics
- Northwestern Medicine Outpatient Laboratory Services
- Concentra Urgent Care & Occupational Health Clinics
- R&W; Medical Center
- Alia Drug Testing LLC specimen collection sites
Timeline
Mobile Phlebotomist - CareSend
Phlebotomist
05.2025 - 02.2026
Phlebotomist
CLS Plasma
05.2025 - 02.2026
Work Study Student
Northwestern Medical Center Laboratory Services
2024 - 2025
High School Diploma - Healthcare Worker
Chicago State University