KENYATTA THOMAS
St. Mary’s
Summary
Dynamic Area General Manager with extensive experience at Signature Aviation, excelling in aviation operations and regulatory compliance. Proven track record in financial reporting and strategic planning, driving operational excellence and team leadership. Adept at menu engineering and employee engagement, fostering a high-performance culture that maximizes profitability.
Overview
22
22
years of professional experience
Work History
AREA GENERAL MANAGER
Signature Aviation
01.2019 - Current
- Led aviation operations across departments and locations to enhance coordination and service delivery
- Ensured compliance with company and government regulations to maintain operational integrity
- Presented operational and financial performance to leadership, facilitating informed decision-making
ASSISTANT OPERATIONS MANAGER – F&B (Pre-Opening)
Hodges Bay Resort & Spa
01.2018 - 01.2019
- Led pre-opening initiatives, developed standard operating procedures, and created menu and beverage programs that ensured operational readiness and enhanced guest experience.
- Assisted in daily operations management for resort and spa services.
- Coordinated staff schedules to ensure optimal coverage during peak hours.
- Implemented training programs for new employees on service standards.
FOOD & BEVERAGE MANAGER
Le Phare Bleu Boutique Hotel & Marina
01.2017 - 01.2018
BANQUETING MANAGER
Sandals Grande Antigua Resort & Spa
01.2014 - 01.2016
RESTAURANTS MANAGER
Celebrity Cruise Line
01.2012 - 01.2014
ASSISTANT F&B MANAGER
St. James Club Antigua
01.2011 - 01.2012
SENIOR WAITER
Jolly Beach Resort & Spa
01.2004 - 01.2006
ASSISTANT F&B MANAGER
Jolly Beach Resort & Spa
01.2010
SHIFT SUPERVISOR
Au Bon Pain
01.2009
Education
BSc - Tourism & Hospitality Management
Monroe College
Associate Degree - Tourism & Hotel Management
ABHTI Antigua
Skills
- Aviation operations
- Regulatory compliance
- SOP development
- Financial reporting
- Menu engineering
- Customer relationship management
- Team leadership
- Employee training
- Project management
- Performance analysis
- Effective communication
- Strategic planning
- Attention to detail
- Talent acquisition
- Operations management
- Labor relations
- Corporate communications
- Employee engagement
- Workforce planning
- Business development
- Profit maximization
- Procurement
- Crisis management
- Profit and loss accountability
- Employee scheduling
Timeline
AREA GENERAL MANAGER
Signature Aviation
01.2019 - Current
ASSISTANT OPERATIONS MANAGER – F&B (Pre-Opening)
Hodges Bay Resort & Spa
01.2018 - 01.2019
FOOD & BEVERAGE MANAGER
Le Phare Bleu Boutique Hotel & Marina
01.2017 - 01.2018
BANQUETING MANAGER
Sandals Grande Antigua Resort & Spa
01.2014 - 01.2016
RESTAURANTS MANAGER
Celebrity Cruise Line
01.2012 - 01.2014
ASSISTANT F&B MANAGER
St. James Club Antigua
01.2011 - 01.2012
ASSISTANT F&B MANAGER
Jolly Beach Resort & Spa
01.2010
SHIFT SUPERVISOR
Au Bon Pain
01.2009
SENIOR WAITER
Jolly Beach Resort & Spa
01.2004 - 01.2006
BSc - Tourism & Hospitality Management
Monroe College
Associate Degree - Tourism & Hotel Management
ABHTI Antigua