Summary
Certification
Skills
Work History
Education
Generic

Kenyatta Turner

San Antonio,TX

Summary

Dedicated Cybersecurity professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Certification

CompTia Security +

ACAS Operator and Supervisor

Skills

  • Tenable/ACAS Navigation
  • ETA / TA
  • NIPR Admin
  • ATCTS Monitoring
  • EMASS Navigation
  • Active Directory
  • Dameware
  • Sharepoint
  • RDP
  • Microsoft Office
  • Solarwinds
  • VMware
  • Hardware Replacement
  • Software update
  • Organization
  • Issue resolution
  • Windows
  • Incident management
  • Printer STIG
  • Hardware Replacement
  • Warranty Replacement
  • Communication
  • Diagnostics

Work History

Cybersecurity Analyst

OSI Vision
05.2022 - Current
  • Ensured personnel had proper Cybersecurity certifications in accordance with DoD 8570.01-M and DoDI 8500.01
  • Assisted in managing G6 portion of SAAR process for timely and accurate processing.
  • Performed PKI Enhanced Trusted Agent responsibilities, including certificate management and key generation
  • Demonstrated ability to produce SIPR and NIPR Admin tokens for secure access to classified networks.
  • Quickly responded to security incidents to minimize potential damage and ensure continued operation.
  • Assisted in tracking incidents from discovery to resolution.
  • Identified errors in documentation used for task performance, ensuring accuracy and efficiency.

Service Desk Technician

Agile Defense/OSI Vision
11.2021 - 10.2022
  • Supported 1,155 users and 1,346 assets on NIPR network utilizing advanced troubleshooting.
  • Communicated technical information to non-technical individuals effectively.
  • Maintained and supported computer systems, resulting in high customer satisfaction.
  • Quickly responded to support requests and provided expert assistance.
  • Installed, modified, and repaired software and hardware to resolve technical issues.
  • Tracked and resolved service tickets efficiently using ITSM tools.
  • Troubleshooted issues with VPN, MS Teams, Office 2013, Java, STIG printers, and HP Webjet Admin.
  • Assessed system hardware and software and suggested modifications for improvement.
  • Followed up with clients to ensure satisfaction following support and problem resolution.
  • Installed software, patches, and updates as required to keep systems current.
  • Provided daily IT support for Commanding General office, ensuring smooth operations.
  • Collaborated with team to provide remote and on-site help desk support for multiple locations.
  • Performed reimaging and configuration of new computer systems and hardware installation.

IT Operation Specialist

Eagle TG, LLC
11.2018 - 11.2021
  • Coordinate and perform work under general direction from PMO and supervisor, in-line with policies and procedures
  • Monitor hardware of server rooms from remote location
  • Monitor and Direct Remedy Tickets to the appropriate person
  • Navigating SharePoint as a Center hub for in house ticketing, turnover logs, and general contact information.

Debrief Technician

United States Air Force
09.2012 - 09.2018
  • Implemented procedures for aircrew debrief, in-flight emergencies, bird strikes, air aborts and dropped object reporting
  • Managed aircraft downloads; transferred flight data for 1.4K flights
  • Debriefed aircrew on 26 assigned F-35A aircrafts valued at $3.1B to meet production requirements
  • Completed flight records and ensured accuracy on engine hours; tracked and scheduled flight mission effectiveness.
  • Validated and verified that all maintenance tasks performed on 26 F-35A aircrafts
  • Performed pre-flight, thru-flight, and post-flight inspections along with aircraft launch, recovery, and end-of- runway inspections; detected issues and ensured timely repairs were made
  • Trained 25 personnel on ALIS documentation and task completion which bolstered the department’s capabilities by 35%
  • Ensured accurate documentation of 781-series aircraft forms and the Integrated
  • Maintenance Data System

Education

Information Technology

New Horizons Computer Learning Center of Orlando
Orlando, FL

No Degree - Computer Science And Programming

Georgia Military College - Milledgeville
Milledgeville, GA

No Degree - Aircraft Mechanics

Community College of The Air Force
Montgomery, AL

High School Diploma -

Sheffield High School
Sheffield, AL
04.2010

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Kenyatta Turner