Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic
Kenyetta Harvin

Kenyetta Harvin

Charlotte,NC

Summary

Assist in providing client services within wide variety of fields, with strong foundation in psychology, rehabilitation and social work, including support for families. Skilled in assisting clients by identifying and obtaining available benefits and social and community services. Support social workers in developing, organizing and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience

Work History

Clinical

Workplace Options
08.2019 - 08.2023
  • Perform individual & group counseling
  • Implement crisis intervention sessions
  • Provide clients with training in education-related mental health services
  • Input data and create reports
  • Customer Service

Client Specialist

Anuvia Prevention and recovery center
09.2014 - Current
  • Complete consumer admission processing within required 2 hour time frame
  • Conduct consumer discharge process
  • Perform duties to keep faculty safe and maintain therapeutic setting ,search and secure personalconsumer belonging according to establish appropriate policy and procedures
  • Provide educational and therapeutic activities for consumers
  • Accurate and timely documentation in the consumer record and in accordance with federal state,andagency policies
  • Help facilitate complex discharge plans and help provide care for clients and help evaluate reasonableaftercare plans,and collaborate with case managers and other members of the department team to assess,plan, implement, and evaluate proactive, complex, and safe discharge plans

Brand Associate

Old Navy Department Store, Carolina Place Mall
05.2021 - 10.2022
  • Assist customers with purchase selections
  • Assemble merchandise displays
  • Perform monetary transactions to conform accuracy of transactions
  • Loyalty by ensuring customers have a positive final touchpoint during the IKEA shopping experience
  • Provides an efficient and accurate checkout experience in various areas of the store
  • Offers additional products and credit card help

Camp Counselor

Harris YMCA
06.2019 - 08.2020
  • Served as a mentor with children
  • Assisted in the preparation of lesson plans and program activities
  • Organized and led team activities to promote student interaction
  • Communicated with parents, students, and coworkers

Administrative Housing Assistant

08.2018 - 08.2020
  • Housing Assistance
  • Directing communications between colleagues and customers
  • Organizing schedules and events
  • Customer service
  • Input data and create incidents reports

Customer Service Associate

Starbucks
06.2018 - 06.2019
  • Assisted customers with selections
  • Trained new employees
  • Assisted managers with scheduling
  • Assisted in maintaining a clean workplace
  • Operated cash register with efficiency

Education

Bachelor of Social Work - Social Work

Shaw University
Raleigh Nc
05.2018

Skills

  • Technology
  • Microsoft Word, Powerpoint, Publisher, Excel, Microcomputers, Copier & Office Machines
  • Customer Retention Strategies
  • Invoice Preparation and Processing
  • Revenue Benchmarks
  • Insurance Requirements
  • Data Profiling
  • Paperwork Processing
  • Problem Resolution
  • Client Needs Assessment
  • Appointment Scheduling and Confirmation
  • Documentation Skills
  • Client Relationship Management
  • Client Service and Support
  • Attention to Detail
  • Addictions Expertise
  • Trained Adoption Counselor
  • Case Management
  • Inpatient Services
  • Case Notes
  • MS Office
  • Independent Judgment
  • Relationship Issues Management
  • Substance Abuse Treatment
  • Patient-Centered Care
  • Behavioral Therapy

Additional Information

  • Volunteer & Extracurricular Activities, President of Infinity Dance Club (2018-2022), President of Social Work Honor Society (2022), Social Work Honor societyMember (2019-2021), Shaw University Resident Advisor (2019-2022), Shaw University Student Ambassador (2018 –2020), Alpha Chi Social Work Association (2019-2022), Alpha Kappa Alpha Society, Incorporated (2022).

Timeline

Brand Associate

Old Navy Department Store, Carolina Place Mall
05.2021 - 10.2022

Clinical

Workplace Options
08.2019 - 08.2023

Camp Counselor

Harris YMCA
06.2019 - 08.2020

Administrative Housing Assistant

08.2018 - 08.2020

Customer Service Associate

Starbucks
06.2018 - 06.2019

Client Specialist

Anuvia Prevention and recovery center
09.2014 - Current

Bachelor of Social Work - Social Work

Shaw University
Kenyetta Harvin