Summary
Overview
Work History
Education
Skills
Timeline
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Kenyetta Palmer

Houston

Summary

Compassionate and reliable Home Health Caregiver with a proven track record at In Home Attendant Services, enhancing patient quality of life through empathetic care and effective time management. Skilled in cash handling and maintaining a clean environment, I excel in building strong relationships and adapting to challenges, ensuring patient satisfaction and safety.

Overview

4
4
years of professional experience

Work History

Home Health Caregiver

In Home Attendant Services
03.2025 - 05.2025
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Ensured timely transportation of patients to appointments or social engagements, enhancing their ability to maintain an active lifestyle outside the home setting.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
  • Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
  • Administered prescribed medications accurately, ensuring proper dosage and adherence to schedules.
  • Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.

Cashier

Petsmart
07.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.

Shift Manager

Mcdonald’s
11.2022 - 07.2024
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Excelled in every store position and regularly backed up front-line staff.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.

Cashier

Krogers
08.2022 - 01.2023
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Boosted team efficiency, shared best practices in cash handling and customer interaction.

Team Member

Chick-fil-A
08.2021 - 07.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Education

Medical Assistant

Florida Career College
Houston Texas
03.2022

High School Diploma -

Cypress Creek High School
05.2019

Skills

  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Supporting personal needs
  • Empathy and compassionate care
  • Calm under stress
  • Care monitoring

Timeline

Home Health Caregiver

In Home Attendant Services
03.2025 - 05.2025

Cashier

Petsmart
07.2024 - 01.2025

Shift Manager

Mcdonald’s
11.2022 - 07.2024

Cashier

Krogers
08.2022 - 01.2023

Team Member

Chick-fil-A
08.2021 - 07.2022

Medical Assistant

Florida Career College

High School Diploma -

Cypress Creek High School

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