Summary
Overview
Work History
Education
Skills
Timeline
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Kenyo Dickens Jr.

West Palm Beach,FL

Summary

Adept Installation Technician with a proven track record at South Eastern Equipment, showcasing exceptional problem-solving and customer service skills. Elevated client satisfaction through efficient installation planning and quality assurance, ensuring safety and precision with power tools operation. Demonstrated expertise in equipment installation and repair services, contributing to enhanced operational efficiency.

Diligent [Desired Position] with comprehensive background in installation and maintenance. Successfully executed complex installations and ensured high customer satisfaction. Demonstrated ability in troubleshooting and problem-solving to meet client needs.

Installation professional with history of delivering precise and reliable solutions in field. Known for strong collaboration and adaptability, ensuring seamless project completion. Focused on technical proficiency and maintaining high standards in all tasks.

Overview

10
10
years of professional experience

Work History

Installation Technician

South Eastern Equipment
03.2019 - Current
  • Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Worked with diverse types of weather and ground conditions.
  • Followed all company guidelines regarding safety procedures when out in field.
  • Used hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.
  • Increased efficiency by maintaining thorough documentation of installed systems and equipment configurations.
  • Received positive feedback from clients for exceptional problem-solving skills during challenging installations.
  • Proactively resolved conflicts with clients when needed, ensuring all parties were satisfied with the final installation outcomes.
  • Evaluated equipment to determine if it needed to be repaired or replaced.
  • Maintained updated knowledge of all equipment, products, and services to properly educate customers.

Technician/Groundskeeper

Excelsior Charter School
07.2017 - 03.2019
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Performed troubleshooting and diagnosis on malfunctioning equipment.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Worked with diverse types of weather and ground conditions.
  • Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
  • Increased customer satisfaction with prompt and knowledgeable support for various technical issues.

Security Officer

Allied Universal Security Services
01.2015 - 07.2017
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Examined doors, windows and gates to verify security.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Wrote detailed reports of all security breaches and investigations.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Responded quickly to incidents and assessed active situations for security concerns.

Education

High School Diploma -

Broward County Schools
Fort Lauderdale, FL
05-2016

Skills

  • Equipment installation
  • Power tools operation
  • Worksite safety
  • Customer service
  • Problem analysis
  • Field service
  • Work inspection
  • Specialty tools
  • Quality assurance
  • Repair services
  • Installation planning

Timeline

Installation Technician

South Eastern Equipment
03.2019 - Current

Technician/Groundskeeper

Excelsior Charter School
07.2017 - 03.2019

Security Officer

Allied Universal Security Services
01.2015 - 07.2017

High School Diploma -

Broward County Schools
Kenyo Dickens Jr.