Kenyon Crum
Paintsville
Summary
Detail-oriented Risk Management Specialist experienced in risk analysis, compliance assurance, and incident investigations. Developed impactful risk assessment reports that influenced strategic decision-making while enhancing revenue and customer satisfaction as an Account Manager. Built trusting relationships and represented product lines that provided effective solutions, leveraging negotiation, planning, and organizational skills to drive growth.
Overview
6
6
years of professional experience
Work History
Risk Management Specialist /Vendor Management Specialist
Citizens Bank
Paintsville
02.2025 - Current
- Conducted fair lending analysis, ensuring adherence to regulatory standards.
- Performed HMDA and non-HMDA quarterly reviews for risk management.
- Analyzed risk exposure across financial products and services to inform strategies.
- Developed risk assessment reports for management review to support decision-making.
- Collaborated with teams to strengthen compliance with industry regulations.
- Assisted in implementing internal controls, mitigating identified risks effectively.
- Coordinated vendor onboarding, ensuring comprehensive documentation for compliance.
- Managed contract negotiations to secure favorable terms for the organization.
Universal Banker
Peoples Bank
Paintsville
04.2023 - 2025
- Guided customers through account openings and addressed financial product inquiries to enhance customer satisfaction.
- Instructed clients on digital banking tools and services to improve their banking experience.
- Collaborated with team members to streamline customer service processes.
- Resolved customer issues promptly through effective communication and problem-solving.
- Processed deposits, withdrawals, loan payments and other financial transactions.
- Opened new accounts for customers, including checking accounts, savings accounts and certificates of deposit.
- Explained banking products and services such as checking accounts, savings accounts, loans and credit cards to potential customers.
Pharmacy Technician
Medicine Cabinet
Paintsville
03.2022 - 2023
- Assisted pharmacists in preparing and dispensing medications to patients.
- Monitored inventory levels and replenished pharmaceutical supplies to ensure availability for patient needs.
- Processed prescriptions using pharmacy management software efficiently.
- Collaborated with healthcare professionals to resolve prescription issues, enhancing patient care and satisfaction.
- Ensured compliance with safety regulations and pharmacy policies consistently.
- Maintained a clean and organized workspace to support daily operations effectively.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses, ensuring accuracy and compliance.
Census Enumerator
US Census Bureau
Paintsville
03.2020 - 2020
- Collected data from households using tablets and paper forms.
- Verified accuracy of information provided by respondents and corrected discrepancies.
- Engaged with public to clarify census process and emphasize its significance for accurate representation.
- Completed field assignments in designated geographical areas, ensuring thorough data collection.
- Followed privacy protocols to protect respondent information and maintain confidentiality.
- Reported daily activities and challenges to supervisors for effective communication.
- Adapted to varying schedules and locations based on operational needs of the census.
- Communicated purpose and importance of census participation to respondents, fostering understanding and compliance.
- Read maps and located addresses to complete assigned forms via personal interview.
Education
High School Diploma -
Johnson Central High School
Paintsville, KY05-2019
Some College (No Degree) - Business Administration
KCTCS
Prestonsburg, KY03-2026
Skills
- Risk management
- Risk assessment
- Compliance assurance
- Cybersecurity risk management
- Due diligence
- Data analysis
- Vendor relations
- Financial reporting
- Team collaboration
- Effective communication
Timeline
Risk Management Specialist /Vendor Management Specialist
Citizens Bank
02.2025 - Current
Universal Banker
Peoples Bank
04.2023 - 2025
Pharmacy Technician
Medicine Cabinet
03.2022 - 2023
Census Enumerator
US Census Bureau
03.2020 - 2020
High School Diploma -
Johnson Central High School
Some College (No Degree) - Business Administration
KCTCS