Dynamic professional with a strong work ethic and leadership experience from the US Army. Proven ability to mentor and supervise teams, enhancing operational efficiency.
Overview
19
19
years of professional experience
Work History
Active Duty Soldier
US Army
07.2015 - Current
Contributed to successful military exercises through effective coordination and task delegation among team members.
Mentored junior soldiers in career progression strategies, enhancing their professional growth opportunities within the military structure.
Developed strong leadership skills by supervising subordinates in daily tasks and long-term objectives.
Secured and protected military property, assets, and personnel.
CAREGIVER
RN HOMECARE SERVICES
02.2009 - 07.2015
Assisted clients with activities of daily living, promoting independence and quality of life.
Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
TECH SUPPORT AGENT
Teleperformance USA
05.2006 - 02.2009
Collaborated with supervisors to escalate and address customer inquiries or technical issues.
Resolved diverse range of technical issues across multiple systems and applications for customers and end-users across various time zones.
Analyzed issues to identify troubleshooting methods needed for quick remediation.
Diagnosed system errors with meticulous attention to detail, ensuring accurate solutions were provided.