Hardworking individual seeks opportunity to capitalize on hospitality leadership abilities. Engages teams with energy and enthusiasm to maintain productive operations. Plans and prioritizes well to achieve busy workloads under pressure.
Overview
17
17
years of professional experience
Work History
Resident Services Coordinator
Greystar Property Management
04.2024 - Current
Developed strong relationships with community partners to enhance available resources for residents.
Coordinated with local agencies to provide essential services for residents, such as healthcare, transportation, and financial assistance.
Utilized various software programs for efficient data management, reporting, and analysis to make informed decisions regarding resident services.
Served as a liaison between property management staff and residents to address concerns effectively before escalating issues higher up in the organization.
Improved overall community atmosphere by organizing social, recreational, and educational programs for residents.
Supported successful lease renewals by maintaining open lines of communication between residents and property management staff.
Conducted thorough orientations for new residents to foster familiarity with the community''s policies, services, and amenities.
Assisted in the development of annual budgets for community events and programs while ensuring fiscal responsibility.
Lead Editor
Squarely
02.2023 - 09.2023
Streamlined editorial processes for increased efficiency by implementing new project management tools and techniques.
Mentored junior editors through ongoing training and feedback, fostering professional development and growth.
Contributed well-researched articles on a variety of topics within tight deadlines, showcasing versatility as both an editor and writer.
Implemented advertising strategies resulting in the periodical becoming profitable within its first two issues.
Successfully managed multiple assignments simultaneously with attention to detail under tight deadlines without compromising output quality or timeliness.
Contributed to the strategic planning process by providing valuable feedback on editorial direction, ensuring alignment with company goals and objectives.
Bar Manager
The Square Club
07.2021 - 09.2023
Monitored bar expenses and operations to minimize costs.
Executed prompt, precise drinks service at high-capacity events, minimizing customer waiting times.
Planned staff rotas to meet customer demand whilst remaining under budget.
Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
Delivered in-depth training to customer-facing staff, promoting strong service performance.
Completed accurate end-of-day financial routines for cash and card transactions.
Grew restaurant profits through improved marketing and staff development initiatives.
Professional highlights include managing the most profitable year in the department's 12-year history.
Associate Editor
HITS Daily Double
04.2017 - 07.2018
Monitored breaking news for information on incidents, events, and topics of interest to quickly assign coverage to staff.
Interviewed sources and developed relationships with informants to obtain vital information for stories.
Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
Determined readiness of written pieces, made changes, and approved final versions for publication.
Communicated directly with writers to collaboratively assess work and guide editorial improvements.
Checked reference sources to verify dates, facts, and statistics.
Prepared, rewrote, and edited pieces to improve readability and impact.
Stayed abreast of industry developments and emerging topics through research, attending events, and networking with professionals in the field.
Collaborated with writers to develop engaging content that resonated with target audiences and increased readership.
Mentored junior editors on best practices for improving their writing skills and producing high-quality work consistently.