Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kenzie Albright

Gainesville

Summary

Dynamic and enthusiastic professional with a proven track record at Foxtail Coffee Co. and Kelly’s Homemade Ice Cream. Recognized for exceptional customer engagement and reliability, I excel in fast-paced environments, utilizing strong POS system skills and a keen eye for detail to enhance guest experiences and drive sales.

Developed strong customer service skills and ability to work efficiently in fast-paced, team-oriented environment. Gained valuable experience in managing transactions and maintaining cleanliness standards. Looking to transition into new field, leveraging skills in communication and efficiency to excel in different professional setting.

Overview

3
3
years of professional experience

Work History

Ice Cream Scooper /Coffee Barista

Foxtail Coffee Co. / Kelly’s Homemade Ice Cream
03.2024 - 08.2025
  • Mainly served customers on the Kelly’s Homemade Ice Cream side of the café, preparing and serving a variety of ice cream products with attention to quality and presentation.
  • Assisted with coffee and espresso drink preparation during busy shifts, demonstrating strong knowledge of Foxtail Coffee offerings.
  • Provided friendly, fast, and personalized customer service in a high-volume environment.
  • Maintained cleanliness and organization of both the ice cream and coffee workstations.
  • Handled cash and card transactions accurately using POS systems.
  • I was frequently recognized by management for strong work ethic, reliability, and excellent customer interactions.
  • Provided details on seasonal flavor availability, ice cream source, allergens, and specials.
  • Demonstrated adaptability in learning various roles within the store such as cashiering, refilling toppings bar or cleaning duties when needed.
  • Greeted customers upon entering the store, creating a welcoming atmosphere that encouraged repeat business.
  • Observed health code regulations and internal policies for cleaning and sanitizing.
  • Demonstrated continuous knowledge of menu and service offerings, promotional products and new flavors.

Retail Sales Associate Worker

Carter's, Inc.
09.2022 - 02.2025
  • Maintained a visually appealing and organized sales floor, contributing to a positive shopping environment for customers.
  • Handled cash transactions accurately, ensuring proper handling of currency and credit card payments at the point of sale.
  • Streamlined inventory management processes by accurately tracking stock levels and promptly restocking merchandise as needed.
  • Greeted customers upon entry, establishing rapport from the onset of their shopping experience while making them feel welcome in the store environment.
  • Enhanced team productivity by collaborating with coworkers to achieve daily sales targets and complete tasks efficiently.
  • Supported store cleanliness standards by regularly organizing shelves, folding clothing items, cleaning surfaces, sweeping, and mopping the floor space.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

West Orange High School
1625 Beulah Rd, Winter Garden, FL 34787
05-2025

Skills

  • Quick learner
  • Energy and enthusiasm
  • Hand-eye coordination
  • Customer engagement
  • Memory retention
  • Reliability and punctuality
  • Guest service
  • Menu memorization
  • Cleaning and sanitizing
  • Time management
  • Friendly and outgoing
  • POS systems

Timeline

Ice Cream Scooper /Coffee Barista

Foxtail Coffee Co. / Kelly’s Homemade Ice Cream
03.2024 - 08.2025

Retail Sales Associate Worker

Carter's, Inc.
09.2022 - 02.2025

West Orange High School

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