Summary
Overview
Work History
Education
Skills
References
Volunteer Experience
References
Timeline
Generic

Kenzie Aldredge

Keller

Summary

I'm currently in college at UNT, studying psychology. I'm in my fourth year of college, currently getting my bachelor's and will be finishing with my master's degree. I'm the Site Director with expertise in team building, customer service, and problem resolution. Proven ability to manage operations while enhancing safety and compliance standards. Results-oriented leader known for fostering strong team collaboration and effective communication. Experience in training new employees and implementing safety protocols to ensure a positive and compliant environment.

Overview

4
4
years of professional experience

Work History

Site Director

Alphabest
Newark
11.2022 - Current
  • I'm the Site Director at my current job, working at an afterschool daycare through AlphaBEST Education.
  • Managed daily operations for facility ensuring smooth workflow and safety compliance.
  • Completed day-to-day duties accurately and efficiently.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Exceeded customer satisfaction by finding creative solutions to problems.
  • Implemented safety protocols to uphold workplace standards and regulations diligently.
  • Trained new staff on operational procedures and best practices for efficiency.
  • Conducted regular inspections to identify maintenance needs and ensure facility upkeep.
  • Facilitated communication between departments to enhance collaboration and information flow.
  • Ensured compliance with safety regulations and standards in the workplace.
  • Assisted in recruiting, training, evaluating, and disciplining employees as needed.

Arrangement maker

Edible Arrangements
Keller
01.2022 - 09.2022
  • At Edible, I did everything from making arrangements to answering the phones, and greeting customers.
  • I also took orders and worked mainly in the front, greeting customers on holidays.
  • I am a natural-born leader.
  • I'm the Site Director at my current job, working at an afterschool daycare through AlphaBEST Education.
  • I was the female team captain on my high school tennis team.
  • I am one of the main trainers for new employees.
  • I have volunteered at my local church, Milestone.
  • My family and I love to help them on what they call 'Serve Day.'
  • For the last two years, we have helped decorate a room for a little girl and her family, who didn't have a place to live.
  • Another time, we helped sort through toys to give to children who don't have the money to afford them.
  • I volunteered at a local elementary school through the PALS program in eighth grade.

Education

High School -

Keller High School
Keller, TX
01.2022

Bachelor of Science - Counseling Psychology

University of North Texas
Denton, TX

Skills

  • Team building
  • Relationship development
  • Communication
  • Organization
  • Customer service
  • Fast learner
  • MS Office
  • Training new employees
  • Problem resolution
  • Facility management
  • Operations management
  • Team collaboration
  • Conflict resolution
  • Project coordination
  • Task prioritization
  • Effective communication
  • Problem solving
  • Leadership development
  • Process improvement

References

References available upon request.

Volunteer Experience

  • Milestone Church, Helped decorate a room for a little girl and her family who didn't have a place to live during 'serve day'., Last two years
  • Local Elementary School, PALS, 8th, Volunteered at a local elementary school.

References

References available upon request.

Timeline

Site Director

Alphabest
11.2022 - Current

Arrangement maker

Edible Arrangements
01.2022 - 09.2022

High School -

Keller High School

Bachelor of Science - Counseling Psychology

University of North Texas

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Kenzie Aldredge