Kenzie Flatts

open and close store.

Greet and assist with customer on purchasing clothing item, and qaccesssories, run cash register, balance register at end of shift.

• Maintained a clean and organized workspace, promoting a welcoming environment for customers.
• Performed cash, card, and check transactions to complete customer purchases.
• Processed customer orders and accurately handled payment transactions.
• Met customer service goals and exceeded customer expectations.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Counted money in drawers at beginning and end of each shift.
• Developed and managed relationships with customers to increase customer loyalty.

• Displayed excellent teamwork skills while working alongside fellow team members in a fast-paced environment.
• Cleaned and organized kitchen, dining and service areas.
• Helped maintain high levels of cleanliness throughout the establishment, following established cleaning protocols for both front-of-house and back-of-house areas consistently.
• Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
• Served food and beverages promptly with focused attention to customer needs.
• Handled cash transactions accurately and efficiently, ensuring proper cash handling procedures were followed.
• Arrived to work in uniform and presentable in appearance to meet restaurant standards.
• Enhanced customer satisfaction by providing efficient and friendly service during busy meal times.
• Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
• Promoted a positive work environment by maintaining a professional attitude and demonstrating respect for coworkers, management, and guests alike.
• Utilized strong communication skills when interacting with guests, coworkers, and management to create a welcoming atmosphere for all parties involved.