Mackenzie Gutierrez
Oklahoma City,OK
Summary
Caring and competent Childcare Provider experienced in keeping kids safe while nurturing development with age-appropriate activities. Strong verbal and written communication skills, organized nature and proactive approach to solving problems and managing conflict. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Child Caregiver
Craig Thilsted & Monica Cooper
03.2024 - Current
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Ensured child safety through diligent supervision and adherence to established protocols.
- Administered first aid when necessary, maintaining a calm demeanor during emergencies and handling situations effectively.
- Applied positive behavior management techniques to enhance social interactions and emotional development.
- Maintained effective schedule balance between rest periods, active play, and instruction.
- Enforced rules and managed behavior through developmentally appropriate discipline.
- Collaborated with parents to develop individualized care plans addressing specific needs of their children.
- Managed behavioral issues effectively by implementing positive reinforcement strategies and setting clear expectations.
- Promoted healthy habits by encouraging regular exercise, outdoor play, and nutritious meals.
- Maintained accurate records of each child''s progress, sharing updates with parents regularly to keep them informed about their child''s growth.
- Fostered emotional development by providing support, guidance, and encouragement during challenging situations.
- Assisted in potty training and toilet hygiene.
Bookseller/Junior Barista
Barnes & Noble
09.2022 - Current
- Managed cash register transactions accurately, ensuring proper handling of financial transactions and minimizing discrepancies.
- Collaborated with management to create eye-catching displays that showcased popular titles or themes, increasing visibility for featured books.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Maintained an up-to-date knowledge of current literary trends, ensuring accurate recommendations for customers.
- Maximized store efficiency by cross-training in multiple departments, allowing for seamless shift coverage and reduced downtime.
- Assisted customers in locating desired titles, resulting in repeat business and positive feedback.
- Provided exceptional customer service through active listening, addressing concerns promptly and professionally.
- Contributed to a welcoming store atmosphere by engaging with customers and sharing personal insights on various titles.
- Improved overall store appearance through regular cleaning tasks and attention to detail, contributing to a positive shopping experience for customers.
- Processed payments and returns on company POS system using proper cash-handling procedures.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Child Caregiver
Stephanie & Derek Lawrence
06.2016 - 06.2022
- Created a safe environment through routine inspections of play areas, toys, and equipment for potential hazards.
- Responded to inquiries from parents and guardians.
- Maintained group discipline through positive reinforcement, behavior modeling, and collaboration with parents.
- Created and implemented activities to promote language development.
- Created safe and engaging learning environment for groups of diverse children with various learning styles.
- Used positive reinforcement techniques to promote patience and other good behaviors in children.
- Provided support and guidance to children in conflict resolution.
- Instructed children in crafts and other activities to promote gross and fine motor skills.
- Documented children's growth and development.
- Implemented daily routines and activities to stimulate and engage children.
- Read stories, sang songs and facilitated creative play.
- Monitored children's activities to verify safety and wellbeing.
Education
No Degree - Undeclared
University of Central Oklahoma
Edmond, OK05.2028
High School Diploma -
Cashion High School
Cashion, OK05.2021
Skills
- Patience and understanding
- CPR training
- Cleaning and sanitizing
- Hygiene and Cleanliness
- Activity Planning
- Physical Fitness Encouragement
- Positive Reinforcement
- Meal Preparation
- Homework help
- Child Safety Awareness
- Potty Training Assistance
- Emotional development
Timeline
Child Caregiver
Craig Thilsted & Monica Cooper
03.2024 - Current
Bookseller/Junior Barista
Barnes & Noble
09.2022 - Current
Child Caregiver
Stephanie & Derek Lawrence
06.2016 - 06.2022
No Degree - Undeclared
University of Central Oklahoma
High School Diploma -
Cashion High School