Summary
Overview
Work History
Education
Skills
Accomplishments
Community Service
Timeline
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Kenzie McAlister

Summary

Passionate public health professional with a strong background in nonprofit work. Committed to advancing global health and equity, with a focus on creating lasting, community-centered impact. Eager to dive deeper into the field of public health to drive meaningful change both locally and globally.

Overview

8
8
years of professional experience

Work History

Program Manager

Greater San Antonio Chamber of Commerce
02.2024 - Current
  • Lead strategic initiatives across Healthcare & Bioscience, Education & Workforce Development, and Leadership San Antonio programs.
  • Oversee planning and execution of major events including SA to DC, Stay in SA Intern Mixer, and the Texas Space Conference
  • Supervise and mentor a team of undergraduate and graduate interns, including onboarding, daily oversight, and professional development.
  • Coordinate multiple cross-functional councils, managing agendas, guest speakers, stakeholder engagement, and follow-up.
  • Build partnerships with local colleges, nonprofits, and industry leaders to advance programming and expand community impact.
  • Represent the Chamber at conferences and events, speaking on behalf of its mission and programs.

Membership Coordinator

Greater San Antonio Chamber of Commerce
11.2022 - 02.2024
  • Managed billing and invoicing for membership accounts.
  • Supported member relations and collaborated with departments on financial reporting and data accuracy.
  • Maintained membership database, ensuring that all information was current and accurate.
  • Actively engaged clients upon entrance with pleasant greeting.
  • Identified issues and immediately stepped up to guarantee speedy and effective resolutions.
  • Identified and resolved discrepancies and errors in customer accounts.

Front Desk Manager & Banquet Captain

Hilton Garden Inn Live Oak
01.2018 - 01.2023
  • Managed front desk operations and led event logistics for conferences, weddings, and corporate functions.
  • Promoted a customer-first culture and streamlined operational systems during peak event seasons.
  • Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
  • Kept accounts in balance and ran daily reports to verify totals.
  • Trained new staff on correct procedures, compliance requirements, and performance strategies.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
  • Attended staff meetings and brought issues to attention of upper management.

Infection Prevention Intern

Baptist Women’s Hospital
01.2021 - 01.2022
  • Shadowed hospital Infection Preventionist; supported audits and analysis of infection trends.
  • Assisted in policy review and prevention strategy recommendations for improved health outcomes.
  • Upheld correct protocols for infection prevention and control
  • Implemented and monitored infection control protocols.
  • Performed preventive measures and maintained firm safety levels to avoid spread of infection and disease.
  • Observed patient safety, risk management, and infection control policies and procedures.
  • Surveilled ongoing infections to verify adequate data collection, control procedures and current staff interventions.

Education

Master of Science - Health, Community, and Policy

University of Texas At San Antonio
San Antonio, TX
05-2025

Bachelor of Science - Public Health

University of Texas At San Antonio
San Antonio, TX
01.2021

Skills

  • Program & Event Planning
  • Staff & Intern Supervision
  • Cross-Sector Collaboration
  • Microsoft Office & Google Workspace
  • Canva, Growthzone, ONQ
  • Team management
  • Attention to detail
  • Interpersonal skills
  • Team training and development

Accomplishments

  • Successfully led programs and events reaching 300+ community members.
  • Mentored over 10 interns in nonprofit operations and leadership.
  • Established new partnerships between industry, education, and civic leaders.
  • Streamlined council management systems and increased engagement across initiatives.

Community Service

  • Rotary Club of San Antonio (regular attendee)
  • Community Partner & Supporter, Students of Service (SOS)
  • Participant & Volunteer, World Affairs Council San Antonio

Timeline

Program Manager

Greater San Antonio Chamber of Commerce
02.2024 - Current

Membership Coordinator

Greater San Antonio Chamber of Commerce
11.2022 - 02.2024

Infection Prevention Intern

Baptist Women’s Hospital
01.2021 - 01.2022

Front Desk Manager & Banquet Captain

Hilton Garden Inn Live Oak
01.2018 - 01.2023

Master of Science - Health, Community, and Policy

University of Texas At San Antonio

Bachelor of Science - Public Health

University of Texas At San Antonio