Kenzie McAlister
Summary
Passionate public health professional with a strong background in nonprofit work. Committed to advancing global health and equity, with a focus on creating lasting, community-centered impact. Eager to dive deeper into the field of public health to drive meaningful change both locally and globally.
Overview
8
8
years of professional experience
Work History
Program Manager
Greater San Antonio Chamber of Commerce
02.2024 - Current
- Lead strategic initiatives across Healthcare & Bioscience, Education & Workforce Development, and Leadership San Antonio programs.
- Oversee planning and execution of major events including SA to DC, Stay in SA Intern Mixer, and the Texas Space Conference
- Supervise and mentor a team of undergraduate and graduate interns, including onboarding, daily oversight, and professional development.
- Coordinate multiple cross-functional councils, managing agendas, guest speakers, stakeholder engagement, and follow-up.
- Build partnerships with local colleges, nonprofits, and industry leaders to advance programming and expand community impact.
- Represent the Chamber at conferences and events, speaking on behalf of its mission and programs.
Membership Coordinator
Greater San Antonio Chamber of Commerce
11.2022 - 02.2024
- Managed billing and invoicing for membership accounts.
- Supported member relations and collaborated with departments on financial reporting and data accuracy.
- Maintained membership database, ensuring that all information was current and accurate.
- Actively engaged clients upon entrance with pleasant greeting.
- Identified issues and immediately stepped up to guarantee speedy and effective resolutions.
- Identified and resolved discrepancies and errors in customer accounts.
Front Desk Manager & Banquet Captain
Hilton Garden Inn Live Oak
01.2018 - 01.2023
- Managed front desk operations and led event logistics for conferences, weddings, and corporate functions.
- Promoted a customer-first culture and streamlined operational systems during peak event seasons.
- Controlled cash and credit card payment transactions at front desk to successfully reduce errors.
- Kept accounts in balance and ran daily reports to verify totals.
- Trained new staff on correct procedures, compliance requirements, and performance strategies.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Responded to telephone, email and in-person inquiries regarding reservations, hotel information and guest concerns.
- Attended staff meetings and brought issues to attention of upper management.
Infection Prevention Intern
Baptist Women’s Hospital
01.2021 - 01.2022
- Shadowed hospital Infection Preventionist; supported audits and analysis of infection trends.
- Assisted in policy review and prevention strategy recommendations for improved health outcomes.
- Upheld correct protocols for infection prevention and control
- Implemented and monitored infection control protocols.
- Performed preventive measures and maintained firm safety levels to avoid spread of infection and disease.
- Observed patient safety, risk management, and infection control policies and procedures.
- Surveilled ongoing infections to verify adequate data collection, control procedures and current staff interventions.
Education
Master of Science - Health, Community, and Policy
University of Texas At San Antonio
San Antonio, TX05-2025
Bachelor of Science - Public Health
University of Texas At San Antonio
San Antonio, TX01.2021
Skills
- Program & Event Planning
- Staff & Intern Supervision
- Cross-Sector Collaboration
- Microsoft Office & Google Workspace
- Canva, Growthzone, ONQ
- Team management
- Attention to detail
- Interpersonal skills
- Team training and development
Accomplishments
- Successfully led programs and events reaching 300+ community members.
- Mentored over 10 interns in nonprofit operations and leadership.
- Established new partnerships between industry, education, and civic leaders.
- Streamlined council management systems and increased engagement across initiatives.
Community Service
- Rotary Club of San Antonio (regular attendee)
- Community Partner & Supporter, Students of Service (SOS)
- Participant & Volunteer, World Affairs Council San Antonio
Timeline
Program Manager
Greater San Antonio Chamber of Commerce
02.2024 - Current
Membership Coordinator
Greater San Antonio Chamber of Commerce
11.2022 - 02.2024
Infection Prevention Intern
Baptist Women’s Hospital
01.2021 - 01.2022
Front Desk Manager & Banquet Captain
Hilton Garden Inn Live Oak
01.2018 - 01.2023
Master of Science - Health, Community, and Policy
University of Texas At San Antonio
Bachelor of Science - Public Health
University of Texas At San Antonio
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