Kenzie Medick
Weston
Summary
Looking to join Royal Caribbean Cruise Lines as a hardworking, outgoing, bubbly member of Cruise Director Staff.
Overview
5
5
years of professional experience
Work History
Customer Relations Agent
Vitu
10.2020 - Current
- Enhanced customer satisfaction by promptly addressing and resolving inquiries and concerns.
- Streamlined communication between customers and internal departments for efficient problemsolving.
- Maximized customer retention with attentive service and proactive issue resolution.
Professional Wait Staff
Tine & Cellar
08.2019 - 08.2020
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Camp Counselor
GSNWGL
06.2019 - 08.2019
- Enhanced camper experience by organizing and leading engaging activities tailored to various age groups.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Implemented innovative ideas for theme days that increased overall participation rates and enthusiasm within the camp community.
Skills
A professional and personal fun loving individual with a passion for creating outstanding guest experiences I have a 10 year theatre and dance background and am both enthusiastic, and energetic I have a history in guest experience and activity leadership I am a flexible hard worker with a passion for travel and cultural enrichment
Additional Information
- 4 Years as a local Choreographer working with, and guiding many different groups of people.
- 10+ Years of dance experience in styles such as Ballet, Jazz, Modern, Contemporary, And many more.
- Dancer and Actor in 20+ Local theatre productions.
- 8+ Years of world travel including solo travel.
- Group activities organization over 3 years at summer camp.
- Hosting and leading many events, and activities through my time as a Girl Scout, and my time as a Charity Advocate.
- Fluent English speaker.
Personal Information
Citizenship: US Citizen with a current passport that does not expire within the year
Date of birth: 04/09/2001
Marital Status: Single
Timeline
Customer Relations Agent
Vitu
10.2020 - Current
Professional Wait Staff
Tine & Cellar
08.2019 - 08.2020
Camp Counselor
GSNWGL
06.2019 - 08.2019